Community Services and Public Safety Supervisor

City of Temple City; Temple City (CA); On-site; USD 95,000 - 120,000; Full time

Job summary

City of Temple City in California seeks an experienced supervisor to lead community services and public safety programs, including parking administration, emergency/disaster preparedness planning, and contract law enforcement activities.

The position provides staff support to the Public Safety Commission, coordinates activities with divisions and outside agencies, and assists in budgeting, training, and grant efforts to improve public safety and community services.

Qualifications

• Bachelor's degree in public administration or related field required.
• Two years of management-level administrative support experience in a public agency preferred.
• Municipal emergency services experience is a plus.

Responsibilities

• Coordinate organization, staffing, and operations for community services and public safety programs.
• Supervise staff, hire/train, assign work, and evaluate performance.
• Manage policy development, budgeting, and reports for the division.

Skills

Staff supervision

Program coordination

Public safety knowledge

Communication

Budget planning

Education

Bachelor's degree in public administration or related field

Two years management-level admin experience

Tools

Word processing

Spreadsheets

Databases

Job description

Under direction, supervises and coordinates community services and public safety program activities and operations including parking administration and enforcement, emergency/disaster preparedness planning, public safety volunteers and contract law enforcement activities; provides staff support for the Public Safety Commission; coordinates assigned activities with other divisions, outside agencies, and the general public; and provides highly responsible and complex staff assistance to the City Manager or his designee.

• Coordinates the organization, staffing, and operational activities for assigned community services and public safety programs.
• Carriesoutsupervisoryresponsibilityinaccordancewithpolicies,proceduresand applicablelaws,including:
  • Interviewing,hiringandtraining of staff;
  • Planning,assigning,directingwork and establishing deadlines;
  • Appraisingperformance,rewardinganddiscipliningemployees; and
  • Coordinating, developing, and approving staff training, addressing complaints and resolving problems.
• Monitors the delivery of services through firsthand observation and reports; advocates with management of the public safety agencies for the implementation of city approved strategies, policies, and procedures; researches, develops, interprets, communicates, and monitors policies, procedures, and ordinances; recommends improvement when necessary and writes/revises same.
• Oversees parking control program data processing, penalty assessment collection, and citation protest requests.
• Provides coordination and supervision of Public Safety operations at City events and activities.
• Provides staff support for the City’s Public Safety Commission; organizes Public Safety Commission meetings; maintains a record of and tracks action taken on issues brought before the Public Safety Commission; prepares periodic report to the City Manager and Council on Public Safety Commission issues and activities.
• Receives, evaluates and responds to citizen concerns, complaints or requests for information regarding public safety programs and services; reports to management staff.
• Explains procedures and policies; designs, develops, and supervises implementation neighborhood-based crime prevention and public safety community relations program including neighborhood watch programs;
• Audits Sheriff’s compliance with contract service levels to ensure compliance with contract.
• Assists in researching grant funding opportunities in the area of public safety and in preparing grant applications; supervises the implementation of grant funded programs and evaluates programs for accomplishment of stated objectives.
• Assists in managing the City's Emergency Management Plan including:
  • Analyzing critical issues;
  • Identifying potential hazard to health and safety;
  • Coordinating and facilitating the activities of City staff in planning and preparing for response to emergency occurrences;
  • DevelopingCityresponseplans and ensuringtheCity'sDisasterPreparednessPlanismaintainedin accordancewithStatelaw;and
  • Designing, planning, and conducting exercises to test the City's emergency response readiness capability and training staff.
• Serves as the liaison for the assigned community services and public safety programs and coordinates assigned public safety activities with other divisions, departments, and outside agencies.
• Maintains awareness of new trends and developments in the field of community services and public safety.
• Prepares and/or reviews complex, routine, and non-routine reports and analysis utilizing a variety of software; develops budgets including conducting research, preparing projections, and monitoring funds; assists in planning short-term and long-range goals, objectives, organizational structure, and overall direction for the division.

Knowledge of:

• Administrative principles and practices, including goal setting and implementation;
• Principles of supervision, training, and performance evaluation;
• Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues;
• Basic principles and practices of public administration, including knowledge of government organizations and operations;
• Emergency/Disaster Preparedness policies and strategies including the Specialized Emergency Management System (SEMS) or Incident Command System;
• Principles, methods and techniques of contract administration;
• Principles, practices, and techniques of effective customer service and collaborative problem solving;
• Basic philosophies of law enforcement staffing;
• Principles, practices, and techniques of community-oriented policing and crime prevention;
• Principles of budget preparation and control;
• Methods and techniques of research, statistical analysis, and report preparation; and
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability to:

• Coordinate and direct assigned community services and public safety programs;
• Select, train, supervise and evaluate staff, and coordinate work;
• Communicate orally and in writing with staff, the public, City, and other government officials in order to give and receive information in a courteous manner;
• Organize work by setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction;
• Prepare clear and concise reports, correspondence, and other written materials; use a computer and appropriate computer applications to perform the essential and important functions of the job; perform mathematical calculations at the appropriate level; and
• Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience:

• Graduation from an accredited college or university with a degree in public administration or related field; and
• Two years practical experience performing management level administrative support services for a public agency.
• Municipal emergency services experience is preferred.
• Qualifying experience may be substituted for the education requirement on the basis of two years experience for each year of college education required, (i.e. two years of qualifying experience for one year of college, four years of qualifying experience for two years of college, six years of qualifying experience for three years of college, or eight years of qualifying experience for four years of college).

Other Qualifications:

• PossessionofavalidClassCdriver'slicenseissuedbytheStateofCalifornia.
• Abilitytositforuptotwohoursatatime.
• Abilitytosee.
• Abilitytoclimbafootstoolorladderforthepurposeofretrievingrecordsfromstorage.
• Ability to get from one location to another in the course of doing business.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a comprehensive list of responsibilities, duties, and requirements. When appropriate, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.