Community Service Technician

Weidner Apartment Homes; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Community Service Technician to join their maintenance team. This role involves providing exceptional service to residents while ensuring the upkeep of the community's facilities. The ideal candidate will have a strong mechanical aptitude, excellent customer service skills, and the ability to manage multiple tasks efficiently. Responsibilities include preparing apartments for occupancy, performing repairs on various systems, and maintaining the property grounds. If you are detail-oriented and take pride in your work, this is an exciting opportunity to contribute to a thriving community.

Qualifications

• 1-2 years maintenance experience required.
• Knowledge of electrical, plumbing, carpentry, and HVAC systems.
• HVAC, CPO, EPA certification desired.

Responsibilities

• Prepare apartments for occupancy including painting and repairs.
• Perform service requests for residents daily and timely.
• Participate in property improvements and preventive maintenance.

Skills

Mechanical Aptitude

Customer Service Skills

Time Management

Detail Orientation

Ability to Lift Heavy Objects

Knowledge of Electrical Systems

Knowledge of Plumbing

Knowledge of HVAC Systems

Teamwork

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Yardi

Paycom

Job description

Job Details

Job Location: Phoenix, AZ

Position Type: Full Time

Salary Range: Undisclosed

Job Category: Maintenance

Description

Paradise Falls

Position Summary:

As a Community Service Technician, you are a multi-faceted maintenance professional providing quality service in a timely manner to our residents and community. This role is responsible for conducting efficient daily maintenance tasks while increasing the asset value and integrity of the community. A successful Community Service Technician is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.

Primary Responsibilities:

• Prepare apartments for occupancy including but not limited to: painting, drywall repair, trash out, mechanical, plumbing, and electrical repairs
• Perform service requests for residents daily and timely
• Perform system repairs on electrical, plumbing, boilers, hot water heaters, HVAC systems, appliances, etc
• Perform detailed work with carpentry, drywall repairs and interior/exterior painting, etc
• Learn to distinguish when full-paint or touch-up paint is needed, as well as knowledge and ability to identify correct paint sheen and color
• Clean pools as directed, monitor chemical balance, maintain logs as required by city ordinances, when applicable
• Perform daily grounds maintenance of the property including picking up and disposing of all trash, pet defecation removal, maintain pet waste stations, and sweeping walkways
• Participate in property improvements and preventive maintenance scheduled tasks, promptly
• Must take part in the on-call rotation, as scheduled
• Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards
• Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information

Qualifications

Qualifications:

• 1-2 years maintenance experience required
• Mechanical aptitude required
• Able to lift and carry up to 80 pounds, climb ladders and climb multiple flights of stairs at a time
• Able to use appliance dolly, push/pull up to 200 pounds
• Able to work outdoors in all weather conditions
• Able to be on feet constantly for entire work shift, if applicable
• Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems
• HVAC, CPO, EPA certification desired
• Industry designations, CAMT desired
• Complete tasks in a safe and efficient manner
• Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
• Able to give professional directions clearly in person, over the phone, email, and text
• Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
• Yardi and Paycom experience preferred; Willing and able to learn new software programs
• Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
• Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
• Work effectively and cooperatively in a team environment and/or independently
• Ability to work outside of normal scheduled hours as needed
• Willing and able to be assigned to other Weidner properties as needed
• Working knowledge of English; detail oriented, well organized
• Must agree to a criminal background check and sign an agreement for voluntary drug testing
• Must have access to personal vehicle and/or reliable transportation, at all times
• Driver’slicense,vehicleandvehicleinsurancemustbevalidandunexpiredat alltimesandmatchthecountryinwhichassociatewillwork