Community Service Professional 1 - 3

Grambling State University; Elmwood (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Jefferson Parish Human Services Authority (JPHSA) DDCS division seeks a Community Service Professional 3 to provide support coordination for individuals with intellectual and developmental disabilities. You will develop CPOS, assist families in selecting services, and ensure timely CPOS completion and funding decisions.

You will monitor budgets, coordinate with providers, and advocate for client needs, aiming to prevent unnecessary institutionalization while supporting community integration.

Qualifications

• Four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.
• Six years of full-time work experience plus one year in providing health or developmentally disabled services, counseling, health care management, or social services.
• A bachelor's degree plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services.
• An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy.

Responsibilities

• Develops a Comprehensive Plan of Support (CPOS), Request for Services (RFS) if applicable, and assists the individual/ family choose a service provider if needed according to person-centered planning principles and best practices for CPOS development and implementation.
• Completes the CPOS electronically within two business days following the meeting with the individual/ family.
• Informs the individual/ family of the funding decision on the day of the decision for urgent RFS and within seven business days of the decision for non-urgent RFS.
• Develops, implements, and monitors individual and family support budgets and contracts.
• Provides Support Coordination to up to 65 individuals/ families monthly.
• Provides direct support and assistance advocacy as needed to ensure that the individuals/ families are connected to community resources identified on the CPOS.
• Provides advocacy, education, and follow-up as needed for individuals and their families to address educational and vocational goals.
• Attends interagency transition meetings (as needed) and IEP meetings with Jefferson Parish Public Schools, Families Helping Families of Greater New Orleans, and Louisiana Rehabilitation Services.
• Advocates on behalf of the individual/ family with the Family Support Committee (FSC) when DDCS funding is needed to meet the priority of need addressed by the CPOS.
• Works closely with the individual/ family to ensure the CPOS is effective, satisfactory and assists in avoiding institutionalization or out-of-home placement and unnecessary psychiatric hospitalization when possible.

Skills

Health services experience

Counseling

Care management

Social services

Education

Bachelor's degree

Advanced degree (social sciences, nursing, public health, health administration, SLP/communication disorders, PT/OT/therapy)

Job description

Jefferson Parish Human Services Authority GPHSA) is a Local Governing Entity (LGE) created by the Louisiana Legislature in 1989. JPHSA is responsible for the management and operation of behavioral health and developmental disability Services in Jefferson Parish. JPHSA provides fully integrated primary and behavioral healthcare services through its JeffCare program.

The Developmental Disabilities Community Services (DDCS) division provides services and supports to assist individuals with intellectual and/or developmental disabilities live in the least restrictive environment and in participating as fully as possible within their communities. The Community Service Professional 3 (Personal Support Coordinator) works in the DDCS division under the direction of the Community Service Supervisor. The incumbent is responsible for providing support coordination to individuals with intellectual and/or developmental disabilities and their families.

• Four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• Six years of full-time work experience plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• A bachelor's degree plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy.

Experience Substitution:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Develops a Comprehensive Plan of Support (CPOS), Request for Services (RFS) if applicable, and assists the individual/ family choose a service provider if needed according to person-centered planning principles and best practices for CPOS development and implementation.
• Completes the CPOS electronically within two business days following the meeting with the individual/ family.
• Informs the individual/ family of the funding decision on the day of the decision for urgent RFS and within seven business days of the decision for non-urgent RFS.
• Develops, implements, and monitors individual and family support budgets and contracts.
• Provides Support Coordination to up to 65 individuals/ families monthly.
• Provides direct support and assistance advocacy as needed to ensure that the individuals/ families are connected to community resources identified on the CPOS.
• Provides advocacy, education, and follow-up as needed for individuals and their families to address educational and vocational goals.
• Attends interagency transition meetings (as needed) and IEP meetings with Jefferson Parish Public Schools, Families Helping Families of Greater New Orleans, and Louisiana Rehabilitation Services.
• Advocates on behalf of the individual/ family with the Family Support Committee (FSC) when DDCS funding is needed to meet the priority of need addressed by the CPOS.
• Works closely with the individual/ family to ensure the CPOS is effective, satisfactory and assists in avoiding institutionalization or out-of-home placement and unnecessary psychiatric hospitalization when possible.

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Career Progression: This position does participate in a Career Progression Group and can be hired as a Community Service Professional 1,2, or 3.

Work Schedule: Work hours are traditional 8:00 am to 4:30 pm, Monday - Friday

Compensation: The salary offered will be determined based on qualifications and experience.

Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.

Contact Information:

For further information about this vacancy, contact:

Enjoli Lewis

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West, Metairie, LA 70001

[e-mail]

504-838-5426

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.