Community Service Officer

FirstService Residential; Winter Haven (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Gym access

Swimming pools

Job summary

FirstService Residential in Florida is seeking a Community Service Officer to monitor compliance with Poinciana Covenants and respond to resident requests in the Poinciana Villages area. The officer will drive a marked vehicle, enforce Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria, and file concise reports while following SOPs and policies.

The role requires eligibility to work in the United States, a high school diploma or GED, a valid Florida driver license

Qualifications

• Be eligible to work in the United States.
• Possess high school diploma or GED equivalent.
• Must have a valid Florida Class “E” Driver License and a clean Motor Vehicle Record.
• English language ability to speak over the radio and write reports.
• Solid communication and public relations skills.
• Type accurately at 20 wpm.
• Knowledge of Microsoft Office.

Responsibilities

• Monitor and enforce the Poinciana Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria.
• Conduct oneself professionally at all times (appearance, speech, manner, actions).
• Inspect vehicles and equipment at each shift start and report deficiencies.
• Follow SOPs and department policies of the APV.
• Submit legible, concise reports as required.
• Operate a vehicle in compliance with Florida Motor Vehicle Laws.
• Observe all applicable laws and regulations.
• Perform additional duties as needed by the department and community.
• Monitor construction sites for adherence to criteria.
• Reinforce the specified covenants and criteria.

Skills

Work eligibility in US

Florida Driver License

MVR clean

English language proficiency

Communication skills

Typing 20 wpm

MS Office familiarity

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Overview

The Community Service Officer is responsible for monitoring adherence to the Poinciana Covenants and responds to requests for assistance with the area. On the property of the Homeowners Association of Poinciana Villages, the officer operates a marked property vehicle and monitors adherence to compliance.

Description

The Community Service Officer is responsible for monitoring adherence to the Poinciana Covenants and responds to requests for assistance with the area. On the property of the Homeowners Association of Poinciana Villages, the officer operates a marked property vehicle and monitors adherence to compliance.

Your Responsibilities

• Monitoring and enforcing the Poinciana Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria
• At all times while on duty conducts himself/herself in a professional manner. This applies to appearance, speech, manner and actions.
• At the beginning of each shift, check the vehicles and equipment to be used on shift (correcting any deficiencies and reporting any item that requires supervisory attention).
• Conduct all Community Service Officer Operations in accordance with the Standard Operating Procedures of the department and Personnel policies of the A.P.V.
• Submit legible, concise reports as required.
• Operate the vehicle in accordance with the Motor Vehicle Laws of the State of Florida at all times.
• Observe all Federal, State, County laws.
• Perform such additional duties and responsibilities as may be required by the needs of the department, the company and the Poinciana community.
• Monitor all building and/or residential construction sites for adherence to Criteria.
• Monitoring and enforcing the Poinciana Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria

Skills & Qualifications

• Be eligible to work in the United States.
• Possess high school diploma or a GED equivalent.
• Must have at least a valid Florida Class “E” Driver License and must have a clean Motor Vehicle Record.
• Have a working knowledge of the English language to include the ability to speak over the radio without comprehension difficulty by the other party and to complete written reports of a technical nature.
• Possess solid communication and public relations skills.
• Be able to type accurately at a rate of 20wpm.
• Knowledge of Microsoft Office.

Additional Information

• Schedule: Monday-Friday 8:00am – 5:00pm, 40 hours per week
• Property specific perks (free access to gym, swimming pools)

What We Offer

• As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision.
• In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.
• Occasional travel may be required to attend training and other company functions.

Compensation:

$16.00 Hourly

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage:

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed:

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations:

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144:

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.