Community Service Officer

City of Fort Collins; Fort Collins (CO); On-site; USD 73,000 - 99,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid vacation

Holidays and leave

Retirement contributions

FSAs

EAP

Life insurance

Wellness program

Training & development

Career mobility

Job summary

City of Fort Collins is seeking a Community Service Officer (Full-Time Regular) to support the Police Patrol division at the Police Building in Fort Collins.

The position handles limited-commission, service-oriented duties and may involve traffic enforcement and accident response.

Qualifications

• Knowledge of city and state statutes related to traffic violations.
• Knowledge of accident investigation techniques.
• Knowledge of crime scene processing.
• Ability to handle high stress and emergency situations and make appropriate decisions.
• Ability to communicate clearly and concisely, both orally and in writing.

Responsibilities

• Investigates conditions, causes, and results of motor vehicle accidents.
• Questions and records statements of principals and eye witnesses of accident.
• Reviews all facts to determine if city or state statutes were violated.
• Issues summons to violator of motor vehicle ordinance.
• Files all facts, records, and information involved in case for possible use in legal actions.
• Serves subpoenas and appears in court to testify in traffic violation and criminal cases.
• Investigates “cold” crimes such as theft, burglary, and trespassing by collecting and logging evidence, filing reports, and processing crime scene.
• Calls Police Officer in situations requiring arrest authority.
• Investigates, tickets, and tows abandoned vehicles.
• Directs and reroutes traffic around fire, congested areas, accident or disaster areas, or other disruptions.
• Issues tickets to parking violators.
• Provides fire and crime scene security.
• Recovers and logs-in found property such as bicycles.
• Must be able to render credible testimony in judicial and administrative proceedings.

Skills

Knowledge of traffic laws

Accident investigation techniques

Crime scene processing

High-stress handling

Effective communication

Detail-oriented

Vehicle operation

Education

High School Diploma or GED

Job description

POSITION TITLE: Community Service Officer (Full-Time Regular) (Classified)

REQUISITION #: req8610

DEPARTMENT: Police Patrol

LOCATION: POLICE BUILDING

BENEFIT CATEGORY: Police (CBU) View Classifications & Benefits

EMPLOYMENT TYPE: Full-Time Regular

ANNUAL SALARY RANGE: $73,021.00 - 99,385.00 (Salaries are paid biweekly)

ANNUAL ANTICIPATED HIRING SALARY: $73,021.00 (Salaries are paid biweekly)

SELECTION PROCESS: Application deadline is 3:00 p.m. MT on 9/14/2026.

You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile. Background check & motor vehicle report required. Drug test required within four calendar days (96 hours) of offer.

Why Work For the City of Fort Collins?

• Medical, dental, vision (for self, spouse, domestic partner, children) – eligible on the 1st of the month following date of hire
• Paid vacation, paid holidays, sick leave, and additional one-time bank of 40 PTO hours for new, full-time, Classified and Unclassified Management hires
• Retirement + company contributions – after 6 month probation period and immediate vesting
• Flexible spending: Medical expenses FSA, dependent FSA or both
• Employee Assistance Program: counseling, legal, financial assistance
• Life insurance, short-term and long-term disability
• Wellness program, workout facilities
• Employee/family onsite health clinic
• Learning and development opportunities at all levels in the organization with opportunities for career mobility
• Collaborative work environment

Job Summary

Work related to limited commission, civilian positions designed to respond to service-oriented, rather than enforcement-related police calls.

Essential Duties And Responsibilities

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.

• Investigates conditions, causes, and results of motor vehicle accidents.
• Questions and records statements of principals and eye witnesses of accident.
• Reviews all facts to determine if city or state statutes were violated.
• Issues summons to violator of motor vehicle ordinance.
• Files all facts, records, and information involved in case for possible use in legal actions.
• Serves subpoenas and appears in court to testify in traffic violation and criminal cases.
• Investigates “cold” crimes such as theft, burglary, and trespassing by collecting and logging evidence, filing reports, and processing crime scene.
• Calls Police Officer in situations requiring arrest authority.
• Investigates, tickets, and tows abandoned vehicles.
• Directs and reroutes traffic around fire, congested areas, accident or disaster areas, or other disruptions.
• Issues tickets to parking violators.
• Provides fire and crime scene security.
• Recovers and logs-in found property such as bicycles.
• Must be able to render credible testimony in judicial and administrative proceedings.

Management Responsibilities

No

City Competencies

• Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
• Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
• A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
• A desire and ability to utilize digital tools for organizational information, individual, and teamwork.

Required Knowledge Skills And Abilities

• Knowledge of city and state statutes related to traffic violations.
• Knowledge of accident investigation techniques.
• Knowledge of crime scene processing.
• Ability to handle high stress and emergency situations and make complicated and appropriate decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to operate vehicles and equipment.
• Ability use CAD/RMS and word processing software.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to be detail oriented and to exercise a high degree of independent judgment.
• Ability to operate vehicle mounted mobile data terminals, other computers, and radios sufficiently to communicate effectively with Dispatch and other Police personnel.
• Ability to wear a uniform.
• Ability to perform officer safety measures.

Required Qualifications

High School Diploma or GED and or functionally related licenses or certificates High school diploma or GED.

Certifications/Licenses/Specialized Training

• Valid Colorado driver's license.

Community Service Officer

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call [phone] for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use

Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. The City of Fort Collins is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to race, color, religion, creed, national origin or ancestry, sex, sexual orientation (including perceived sexual orientation), gender identity and expression, disability, age 40 years or older, pregnancy or related condition, genetic information, and, in certain specific circumstances, marriage to a coworker or any other status protected under federal, state, or local law.

BACKGROUND CHECK & MOTOR VEHICLE REPORT REQUIRED. DRUG TEST REQUIRED WITHIN FOUR CALENDAR DAYS/96 HOURS OF OFFER.

Note: Some information in your application may be public information under the Colorado Open Records Act.