Community Service Attendant (Floater)

Inframark; Bradenton (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Inframark in Bradenton, FL seeks a Community Service Attendant to coordinate daily activities at the Community Center. You will handle clerical and reception tasks, assist with light cleaning, and support events in our recreational facilities.

Ideal candidates have a high school diploma or GED, strong customer service skills, and the ability to multitask while following SOPs. Proficiency with Microsoft Office and basic social media usage is helpful.

Qualifications

• High School Diploma or GED required.
• Customer service oriented.
• Valid Driver's License required; Class B CDL preferred.
• Proficient with Microsoft Office and internet.
• Experience with social media.
• Strong communication and problem-solving skills.
• Ability to manage multiple tasks and follow SOPs.

Responsibilities

• Book room, shelter, and field rentals following procedures.
• Collect payments via cash, credit card, and check.
• Answer phones and assist residents with needs.
• Monitor center activities and enforce rules.
• Light cleaning and event setup/teardown.
• Open/close facility as required.
• Coordinate with Inframark Project Manager and Leads.
• Provide general labor for special events.
• Interact with contractors and the public.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Attention to detail

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Social media

Job description

JOB FUNCTION / PURPOSE

The Community Service Attendant is responsible for coordinating the daily activities at the Community Center. This position performs clerical and reception work, as well as light cleaning and event help in the operation of recreational facilities.

PRIMARY RESPONSIBILITIES

• Follows specific procedures to book room rentals, shelter rentals and field rentals.
• Collects payments via cash, credit card and check for a variety of services.
• Answers phones and assists residents with various needs.
• Monitors activities of community center, enforcing rules and regulations.
• Light cleaning responsibilities.
• Interacts with independent contractors and the general public.
• Opens and closes the facility during non-business hours as required.
• Provides general labor for special events.
• Maintains communication with Inframark Project Manager and Inframark Lead Community Service Attendant.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience: High School Diploma or GED. Must be Customer Service oriented.

Licenses/Certifications: Valid Driver's License (Class B CDL preferred).

Technical: Basic proficiency with Microsoft Office applications & internet. Experience working with social media.

Communication: Must have experience working with the public. Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations.

Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality.

Managing For Results: Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks.

Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments.

PHYSICAL DEMANDS

Must be able to: frequently lift 20-25 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.