Community Service Aide

NYC Health + Hospitals; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

NYC Health + Hospitals is seeking a candidate to support community services and ensure access to care across City agencies. The role includes interpreter support at service centers and assisting clients with forms and appointments.

The position involves visiting elderly and vulnerable residents, coordinating community health programs, and engaging with neighborhood groups to improve service delivery. Strong communication and computer skills are required.

Qualifications

• The ability to understand and carry out simple instructions.
• In some cases the ability to speak Spanish may be required.
• There are no formal education requirements for this position.

Responsibilities

• Assists in providing community services by performing liaison functions between the agency and the individuals it serves.
• Serves as interpreter at service centers. Helps clients fill out and submit forms.
• Visits elderly persons in their homes or in institutions. Visits children who have no relatives and are confined to public or private institutions.
• Receives apprenticeship training in the auxiliary work relative to the various manpower and community development programs of the Human Resources Administration and its constituent agencies.
• Works with community groups in community health programs, such as the elimination of areas of infestation, and other pest control activities.

Skills

Verbal communication

Written communication

Computer skills

Data analysis

Tools

Excel

Word

Data analysis tools

Job description

Marketing Statement

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

Marketing Statement

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position: Under immediate supervision, in various City agencies, receives training and assists in carrying out defined tasks to provide necessary and improved community services; performs related work.

Examples Of Typical Tasks

• In various City agencies, assists in providing community services by performing liaison functions between the agency and the individuals it serves.
• In the Department of Social Services, serves as interpreter at service centers. Helps clients fill out and submit forms. Visits elderly persons in their homes or in institutions. Visits children who have no relatives and are confined to public or private institutions.
• Receives apprenticeship training in the auxiliary work relative to the various manpower and community development programs of the Human Resources Administration and its constituent agencies.
• Works with community groups in community health programs, such as the elimination of areas of infestation, and other pest control activities. Participates in the removal of garbage and trash from vacant lots, backyards and other areas.
• In the New York City Housing Authority, works to improve tenant-management relations.
• May contact residents of projects and surrounding neighborhoods to elicit their support and participation in group recreation activities, such as sports, games, flower gardening, choral singing and bus outings. Also assists in the direction of tenant activities programs at the projects.
• May interpret and discuss these programs with individual tenants, tenant and community leaders, and tenant and community groups.
• Sets up and coordinates schedules of activities and organizes team competitions.
• In the Housing Authority and in the Department of Housing Preservation and Development, distributes informational material to neighborhood residents and business owners.
• May perform routine office tasks such as filing, keeping records and typing. May answer telephones and make referrals or take messages. May act as messenger when required.
• Generally is called upon to improve communication between the community and the agency.

Minimum Qualifications

The ability to understand and carry out simple instructions. In some cases the ability to speak Spanish may be required. There are no formal education requirements for this position.

Department Preferences

• Excellent verbal and written skills.
• Excellent computer skills
• CLC (Certified Lactation Consultancy), Breastfeeding training, Excel, Word and data analysis experience preferred.
• Languages preferred: Urdu, Uzbek, Tajik, Spanish, Russian, Creole.