Community Sales & Partnerships Specialist

Comcast Corporation; Plymouth (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Comcast Corporation in Plymouth, MI seeks a Community Account Representative to drive growth in assigned communities by promoting video, internet, voice, XFINITY Home and XFINITY Mobile. You’ll build strong relations with property management and support ongoing subscriber growth through on-site visits and local events.

You will identify new opportunities with property management, coordinate with Account Executives, and ensure services are ready before occupancy.

Qualifications

• Bachelor's degree preferred, but combination of coursework and experience may be considered.
• 2–5 years of relevant work experience in sales or account management.
• Strong communication and relationship-building skills.

Responsibilities

• Promote Comcast products to Communities and stay informed on product differences and campaigns.
• Drive penetration growth, awareness, retention and interest in XFINITY at the Community level.
• Proactively follow up with property staff on sales, product, and customer care issues.
• Act as single point of contact to speed resolution across care, billing and tech support.
• Build relationships with property management and leasing staff for onsite programs.
• Visit new build communities regularly and attend on-site events to grow subscribers.
• Ensure services are available before occupancy for new builds and wins.
• Pitch opportunities to property management and set up leads for Account Executives; partner with Comcast Business.
• Exercise independent judgment; maintain regular attendance including some nights/weekends.

Skills

Critical Thinking

Problem Solving

Customer Experience

Relationship Building

Sales

Sales Process

Education

Bachelor's Degree

Job description

Comcast Corporation in Plymouth, MI seeks a Community Account Representative to drive growth in assigned communities by promoting video, internet, voice, XFINITY Home and XFINITY Mobile. You’ll build strong relations with property management and support ongoing subscriber growth through on-site visits and local events.

You will identify new opportunities with property management, coordinate with Account Executives, and ensure services are ready before occupancy.