COMMUNITY SALES DIRECTOR

Sodalis Senior Living; Town of Florida (NY); On-site; USD 85,000 - 125,000; Full time

Job summary

Sodalis Senior Living in New York seeks a Community Sales Director to drive occupancy by closing sales, developing leads, and coordinating prospect events. You will partner with Regional Sales and Executive leadership to execute marketing plans, coach staff, and build relationships with residents, families, and referral sources.

The role emphasizes strategizing, outside business development, and timely follow-up across communities to meet occupancy goals and enhance resident services.

Responsibilities

• Maintains and improves occupancy levels in line with marketing and business plans.
• Closes sales by guiding prospective residents and families, responding promptly to inquiries, and educating them on services.
• Uses sales processes and tools to track data, generate reports, and achieve occupancy goals.
• Performs outside Business Development calls to meet leads weekly with guidance from VP of Sales & Marketing.

Job description

Job Description: Community Sales Director

Position Summary:

Maintains and/or improves upon the occupancy levels of the communities in the designated market in accordance with the marketing and business plans of the community to include completing sales calls and closing sales.

Develops and maintains relationships with and generates leads through residents, family, and professional referral sources.

Plans, coordinates, and implements monthly prospect and/or referral source activities and events.

Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals.

Works alongside VP of Sales & Marketing and/or Executive Director to achieve the desired results of the community marketing and business plans, if applicable.

Coordinates joint business development activities involving the community & sister communities in the market. Provides coaching, training, and assistance for sales and marketing activity in the community and monitors results.

Primary Responsibilities:

1. Maintains and/or improves upon the occupancy levels of the community in accordance with the marketing and business plans of the community.

2. Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires.

3. Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.

4. Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with VP of Sales & Marketing management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts.

Mission Statement and Core Values:

Sodalis Senior Living is committed to “Making a difference in the lives of our residents, their loved ones and our colleagues every day.” Our core values describe who we are and define how we live.

1. Service– “It’s not about me” a. Answer the needs of another.

Put the needs of another first. We must put others before ourselves.

We serve our residents, we serve our families, and we serve one another.

2. Integrity– “We do what is right, not what is easy”

Hold everyone accountable and recognize each other’s contributions

Explicitly communicate goals and standards of behavior

Do the right thing even when no one is looking or will ever find out

3. Dignity– “We honor & value the worth of people”

Treat people the way you want to be treated

Attack the problem not the person

Respect and value diversity of experience, culture, and opinions

Doing your best to serve our residents, their loved ones, and our colleagues.

5. Teamwork– “We succeed together”

We are a team because we respect, trust and care for one another.

Common purpose – we need to all row in the same direction

Create an environment that facilitates freedom to innovate & achieve extraordinary results

Challenge the status quo, take measured risks, and resist conventional thinking

Learn to win and lose as a team

Qualifications

Skills

Required

Advanced

Hospitality

Advanced

Computer Literacy

Advanced

Behaviors

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic

Shows intense and eager enjoyment and interest

Motivations

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Goal Completion

Inspired to perform well by the completion of tasks

Education

Associates or better in Marketing or related field.

Experience

2 years:

Sales and Marketing

Equal Opportunity Employer
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