Community Retail Lead - Store Ops & Customer Experience

KrocQuincy; Saint Peters (MO); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Voluntary life insurance

403(b) retirement savings plan

Sick/vacation/discretionary/personal/‑

Paid holidays

Job summary

The Salvation Army Thrift Store in St. Peters, MO is seeking a Lead Store Sales Associate to support store management and ensure efficient daily operations. This role emphasizes excellent customer service and helping turn donations into funding for community programs.

The position is part-time, 25 hours weekly, with evenings, weekends, and holidays as scheduled. Training is provided, and benefits include voluntary life insurance, a 403(b) retirement plan, sick/vacation/discretionary/personal

Qualifications

• High School Graduate or Equivalent.
• Ability to speak, write and understand English for effective communication.
• Proficient cash handling and accurate change-giving abilities.

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Skills

Customer service

English communication

Cash handling

Basic computer skills

Education

High School Diploma or Equivalent

Tools

POS system

Payroll program

Job description

The Salvation Army Thrift Store in St. Peters, MO is seeking a Lead Store Sales Associate to support store management and ensure efficient daily operations. This role emphasizes excellent customer service and helping turn donations into funding for community programs.

The position is part-time, 25 hours weekly, with evenings, weekends, and holidays as scheduled. Training is provided, and benefits include voluntary life insurance, a 403(b) retirement plan, sick/vacation/discretionary/personal