Community Resources Aide

some; Washington (District of Columbia); On-site; USD 26,000 - 28,000; Full time

Job summary

SOME (So Others Might Eat) is seeking a Community Resources Aide in Washington, DC. The role supports dining room and shower operations, coordinates volunteers, and ensures clean, welcoming environments for clients.

The position requires a High School Diploma and 1–3 years of customer service, CPR/First-Aid and Food Handler Certification, with a schedule Tuesday–Saturday, 6:30 am–2:30 pm. Bilingual English/Spanish preferred.

Qualifications

• High School Diploma required; 1-3 years of customer service experience preferred.
• Preferred bilingual English/Spanish.
• CPR/First-Aid; Food Handler Certification required; state license willingness.

Responsibilities

• Coordinate and oversee daily food service operations and dining room activities.
• Manage volunteer participation and maintain dining and shower facilities.
• Provide food/beverage service and track meal counts for breakfast and lunch.
• Oversee shower operations, dispense supplies, and maintain cleanliness.
• Maintain records and communicate timelines to volunteers.

Skills

Customer service

Communication

Time management

Diversity awareness

Bilingual English/Spanish

Education

High School Diploma

GED

Job description

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in Washington, DC, helping them break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help transform the lives of individuals and families, their communities, and the systems and structures that affect them.

Our more than 30 programs throughout the district provide comprehensive services that lead to mental and physical health, continued sobriety, job training, living-wage employment, and affordable housing. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.

SOME (So Others Might Eat) is currently seeking a full-time Community Resources Aide to join our Dining Room department on O Street in NW Washington, DC.

Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $18.40 to $20.00 and may be commensurate with experience.

Position Description: The Community Resources Aide is responsible for coordinating and overseeing daily food service operations, managing volunteer participation, and maintaining the cleanliness and organization of dining and shower facilities. This role ensures that clients receive consistent, quality services in a supportive and welcoming environment. The Community Resources Aide plays a vital role in the smooth operation of daily activities within the community resource center.

Schedule: Tuesday - Saturday, 6:30 am - 2:30 pm (40 hours per week)

Required: High School Diploma, 1-3 yrs. customer service experience

Preferred: High School Diploma or GED; 3+ years of customer service experience; experience providing service to the homeless. Preferred bilingual English/Spanish.

Required License/Certification: CPR/First-Aid; Food Handler Certification. Willing to obtain a state license.

Knowledge, Skills, and Abilities:

• Knowledge of SOME Programs and services
• Customer service skills to interact with volunteers and clients
• Ability to use tact and respect to address client concerns
• Time management with the ability to prioritize
• Able to communicate with diverse audiences
• Flexible and able to multitask when required

Expected Contributions: Dining Room Operations

• Provide food and beverage service for clients.
• Provide deep cleaning of the kitchen.
• Act as dining room host on a rotating schedule.
• Track meal count for breakfast and lunch.
• Reset dining service and clean in between meals.
• Adhere to the serving timeline and communicate the timeline to volunteers.
• Receive food donations and stock shelves.
• Monitor supplies and replenish as needed.
• Organize groceries for the Central Kitchen Program and package them for delivery.
• Monitor dining room activity and guest behavior and contact Public Safety as needed.

Shower Operations:

• Oversee and run shower operations within allotted periods.
• Dispense shower supplies and towels to guests. Ensure towels are returned for laundering.
• Wash towels and washcloths daily.
• Maintain the cleanliness and orderliness of the waiting room.
• Clean bathroom stalls.
• Keep statistics on shower usage

Reports to: Senior Director, Community Resources

Closing Date: Open Until Filled

Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing before or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.

Physical Demands: Must be able to lift up to 20 pounds. May be required to sit or stand for long periods. Must be able to move around all levels/floors of the building.

SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.

SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at [e-mail]. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.

To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.