Community Resource Specialist

Workorporated; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Workorporated in Dorchester, MA seeks a Community Resource Specialist (CRS) to support individuals through community-based activities and volunteering, fostering teamwork, communication, and problem-solving in real-world settings.

The role emphasizes safety during transport, patience with cognitive disabilities, and collaborative activity development to boost confidence and workplace readiness.

Qualifications

• High School Diploma required.
• One year of related field experience preferred.
• Valid Driver’s license required.
• Strong communication and conflict resolution skills.
• Ability to be patient and explain instructions to individuals with cognitive disabilities.

Responsibilities

• Be on time for all scheduled shifts.
• Lead community activity groups and volunteering.
• Ensure safety during pick-ups, drop-offs and activities (assist individuals in and out of the van).
• Maintain constant supervision to safeguard participants in the community.
• Explain instructions clearly to individuals with cognitive disabilities and repeat if necessary.

Skills

Punctuality

Strong communication skills

Conflict resolution

Critical thinking

Instruction clarity

Education

High School Diploma

Job description

Job Details: Level: Entry, Job Location: CBDS Siteless - Dorchester, MA, Position Type: Full Time, Education Level: High School, Salary Range: $22.00 - $22.00Hourly, Job Shift: Day, Job Category: Nonprofit - Social Services, The Community Resource Specialist (CRS) provides practical experiences that enhance skill development and foster social interactions, essential for workplace readiness. These activities allow individuals to practice teamwork, communication, and problem-solving in real-world settings. Additionally, successful participation can boost self-esteem and confidence, making individuals more prepared for employment through volunteerism. The CRS must maintain a supportive and encouraging demeanor to foster a positive communication environment.

Duties and Responsibilities

• Be able to be on time and present for the entirety of scheduled shifts.
• Participate and lead community activity groups (social and volunteering).
• Must focus on the safety of the individuals during pick-ups, drop-offs, and activities. To minimize the risk of falls, assist individuals in and out of the van.
• Always watch the individuals while out in the community to ensure their safety. (Eyes On Approach)
• Understanding cognitive disabilities and their implications for the individual’s daily life functions and comprehension. Be patient and explain instructions to individuals and be willing to repeat instructions when necessary.
• Being flexible, willing, and understanding of the need to change daily groups, volunteering sites, and van assignments.
• Executing daily tasks such as completing paperwork thoroughly and returning all assigned items (van keys, cellphones, membership passes, money, and paperwork) to designated areas.
• Develop community-based activities to enhance skills and confidence. Provide innovative ideas of places to visit and lunch sites.
• The CRS must take the Emergency Fact Sheet (EFS) Book with them during all activities and keep it in a safe location with them. Do not leave the EFS book in the van.
• Develop and implement community-based activities to help build the individual's skills and confidence towards work.
• Be willing to participate in Vocational, Health & Wellness, Practical Life and Art, Culture & Community.

Qualifications

• High School Diploma
• One year of experience in a related field
• Valid Driver’s license
• Strong communication skills: Critical thinking and conflict resolution skills (de-escalation)
• Punctuality: Be on time for scheduled shifts.
• Community Engagement: Lead and participate in social and volunteering activities.
• Safety Focus: Ensure individual safety during transport and activities (Eyes on Approach).
• Cognitive Understanding: Be patient and clear when instructing individuals with cognitive disabilities.
• Flexibility: Adapt to changes in groups, sites, and assignments.
• Task Execution: Complete paperwork and return all items to designated areas.
• Activity Development: Create community activities to enhance skills and confidence.
• Emergency Preparedness: Carry and maintain the Emergency Fact Sheet (EFS) Book during activities.