Community Resource Development Specialist - CYFS

State of Idaho; Idaho; On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Paid sick and vacation

Voluntary retirement plans

Deferred compensation

Life insurance

Disability insurance

FSA

Training opportunities

Flexible hours / telecommuting

Job summary

The Division of Family and Community Partnerships within the State of Idaho seeks a Community Resource Development Specialist to strengthen community partnerships, expand access to resources, and improve outcomes for children, youth, and families across Idaho. This statewide role focuses on building resources, supporting foster/kinship families, and ensuring accurate FindHelp listings.

Ideal candidates will coordinate data, engage providers, and collaborate with 211 Idaho CareLine and ICRN to

Qualifications

• Experience identifying, organizing, or coordinating community services and resources.
• Experience making oral presentations.
• Experience establishing and maintaining relationships with community organizations, public agencies, or other partners.

Responsibilities

• Develop and maintain FindHelp resource database with providers and listings.
• Coordinate data updates and validate program information.
• Collaborate with 211 Idaho CareLine and ICRN to improve resource navigation.
• Engage in community outreach initiatives to expand resources for Idaho families.

Skills

Community outreach

Resource navigation

Public speaking

Job description

Community Resource Development Specialist - CYFS - 27655

USA:ID:Statewide | Community Services | Full Time

23.91 - 25.48 USD per hour

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

The Division of Family and Community Partnerships is seeking a Community Resource Development Specialist to strengthen community partnerships, expand access to resources, and improve outcomes for children, youth, and families across Idaho. This position develops community resources that help families meet essential needs, maintain stability, and keep children safely in their homes, with a focus on foster families, kinship caregivers, and families involved with or at risk of involvement with child welfare.

A key responsibility is the development, maintenance, and quality assurance of the FindHelp resource database. This includes engaging service providers, collecting and validating program information, maintaining service listings, coordinating data updates, identifying resource gaps, and increasing awareness and use of the platform. The specialist also supports the Idaho Community Resource Network (ICRN), a statewide initiative to improve resource navigation and connect Idaho families with community services and supports.

The position supports targeted community engagement initiatives, including Community Builders and Fostering Family Adventures, which strengthen community capacity and create meaningful opportunities for foster, kinship, and adoptive families. Through these initiatives, the specialist builds partnerships with public agencies, nonprofits, businesses, schools, faith-based organizations, and other community stakeholders to expand resources and support for Idaho families.

The specialist works closely with 211 Idaho CareLine to strengthen resource navigation by identifying emerging community needs, connecting specialists with service providers and subject matter experts, and coordinating resource education and training. These efforts help ensure families, professionals, and community partners have access to accurate, current, and actionable information about available services.

As part of the Resource Development Team, the specialist collaborates with 211 Idaho CareLine, Navigation, Child Welfare, and external partners to improve access to existing resources and develop new resources where gaps exist. The position independently manages assigned outreach, resource development, data quality, and partnership activities within established priorities and policies while recommending improvements and opportunities for expanded collaboration.

The ideal candidate is a proactive, organized relationship-builder who is equally comfortable engaging community partners and managing detailed information. This individual brings curiosity, initiative, and a collaborative approach to turning connections and ideas into practical resources and sustainable community support for Idaho families.

This is a statewide position that will report to the nearest DHW office. The assigned work location will depend on workstation availability at a DHW office.

BENEFITS:

BEST RETIREMENT AVAILABLE IN THE NATION

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)


• 2 voluntary supplemental retirement plans including both pre-tax and Roth options


• Deferred compensation plan


• Life insurance for self, spouse, and children


• Short and long-term disability insurance


• Flexible Spending Accounts (FSA)


• Wide variety of training opportunities


• Some positions offer flexible hours and/or telecommuting


• Identifies unmet community needs and resource gaps by gathering information from 211 Idaho CareLine, Navigation, Child Welfare, ICRN partners, and community stakeholders; research available services and recommends resource development priorities.


• Develop relationships with businesses, nonprofits, faith-based organizations, public agencies, schools, and community groups to expand resources, services, goods, volunteer support, and practical assistance for Idaho families.


• Supports the Idaho Community Resource Network (ICRN) by strengthening coordination among 211 Idaho CareLine, findhelpidaho.org, Navigation, Child Welfare, and community partners to improve resource navigation and access to services.


• Recruits and engages service providers to participate in findhelpidaho.org, including adding, claiming, and maintaining program listings; collects, validates, and updates resource information to ensure accuracy and completeness.


• Coordinates resource development and validation activities, including researching organizations, resolving partial or uncertain matches, preparing data for upload, conducting provider follow-up, and addressing routine databases and listing issues.


• Implements assigned community engagement initiatives, including Community Builders and Fostering Family Adventures, by developing partnerships, coordinating resources and activities, and expanding support for foster, kinship, and adoptive families.


• Coordinates partner meetings, outreach activities, presentations, conferences, workgroups, and follow-up communications; represents the division at community and stakeholder events.


• Provides resource education and training support to 211 Idaho CareLine specialists by coordinating subject matter experts, identifying emerging resource topics, and developing reference materials to strengthen resource navigation and referral practices.


• Maintains accurate documentation of resource providers, program information, partner contacts, commitments, outreach activities, project progress, and outcomes in approved databases and tracking systems.


• Monitors and evaluates resource development activities, provider participation, database quality, community engagement, and identified service gaps; prepares reports and recommends improvements to resource development, partnership strategies, and resource navigation practices.

You must possess all the minimum qualifications/specialty minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position.

• Experience identifying, organizing, or coordinating community services and resources. Typically gained by approximately one year of participating as a member of a group identifying community resources and organizing or coordinating community support to meet needs or problems.


• Experience making oral presentations. Typically gained by approximately six months experience providing information to individuals or groups.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

• Experience establishing and maintaining relationships with community organizations, service providers, public agencies, or other community partners. Typically gained by at least one year of prior work experience performing related duties.


• Experience providing information to individuals or groups. Typically gained by at least one year of work experience conducting presentations, facilitating meetings, providing training, or communicating program information to diverse audiences.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [e-mail] PHONE: [phone]

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.