Community Resource Consultant

Department of Behavioral Health and Developmental Services; Richmond (VA); Hybrid; USD 60,000 - 70,000; Full time

Job summary

The Department of Behavioral Health and Developmental Services is seeking a motivated Community Resource Consultant to deliver technical programmatic assistance and coaching to Support Coordinators and DD Medicaid Waiver providers statewide. The role focuses on building system capacity and supporting three waivers as changes occur.

Responsibilities include training, materials development, and representing DBHDS in the assigned area, with telework availability per Commonwealth policy.

Qualifications

• Knowledge of developmental disabilities and community-based services.
• Ability to communicate clearly both orally and in writing.
• Experience in program development, evaluation, and cross-organizational coordination.
• Ability to build relationships with providers, clients, and stakeholders.
• Understanding of CMS, DMAS and related regulatory requirements.

Responsibilities

• Provide technical assistance and training to Support Coordinators and DD Waiver providers.
• Develop guidance materials to improve service quality and access.
• Represent DBHDS perspectives in assigned regions.
• Lead focus groups to inform employment, day, and residential options.
• Ensure compliance with state and federal regulations governing services.

Skills

Human services knowledge

Oral & written communication

Independent & team work

Job description

Title: Community Resource Consultant

State Role Title: Prog Admin Specialist II

Hiring Range: $59,754-$70,413

Pay Band: 5

Agency: Dept Behavioral Health/Develop

Location: Central Office

Agency Website: www.dbhds.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking a motivated individual to serve as a Community Resource Consultant. This position serves as a subject matter expert regarding the provision of home and community-based services by developing and delivering technical programmatic assistance, mentoring, coaching, and organizational development support to Support Coordinators and DD Medicaid Waiver providers and others regarding DD Community Medicaid services statewide. This position works to build DD system capacity at the individual, provider, and system levels and participate in the on-going development of the three waivers in response to changes over time. This position also supports the achievement of DBHDS Performance Measure Indicators and additional defined measures.

Additional Responsibilities Include, But Are Not Limited To

• Providing technical assistance and training to Support Coordinators and DD Waiver providers.
• Assisting in the development of guidance materials to support the quality and availability of services.
• Representing the prevailing view of DBHDS in assigned area.
• Holding focus groups with Support Coordinators and providers interested in integrated, employment, day, and residential options to provide information, resolve barriers, and increase interest.
• Responding to community concerns as they arise to provide information to individuals, families, providers, CSBs, and other professionals as needed.
• Consistent adherence to state and federal regulations covering the administration and execution of services provided.
• Ensuring that knowledge of regulatory requirements associated with CMS, DMAS and other applicable regulatory entities is current and appropriately applied.
• Providing summaries of work completed including Training Evaluations, Training Attendance Logs, Activity Reports, Notes, etc.

Minimum Qualifications

• Knowledge and skills in human services area.
• Understanding of best practices in developmental disabilities, to include intellectual disabilities.
• Understanding of best practices in community developmental disabilities, to include intellectual disabilities, services.
• Experience in the delivery of human service programs that include program development, evaluation, policy/regulation development and analysis, and coordination of resources across organizational boundaries.
• Ability to communicate effectively, orally and in writing.
• Ability to work well independently and on a team, as well as the ability to develop and sustain relationships.

Additional Considerations

• Professional experience and comprehensive knowledge of the delivery of human service programs.

Special Instructions

This position is eligible, however not guaranteed, for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.

For any technical assistance with the jobs.virginia.gov website, please contact [e-mail].

Name: ShaKiera Miles

Phone: N/A

Email: [e-mail] - Inquiries Only/No Submissions, to include resumes.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.