Community Residence Counselor - Per Diem NIGHTS- Pavilion

The General Hospital Corporation; Belmont (MA); On-site; USD 31,000 - 41,000; Part time

Job summary

Mass General Brigham seeks a Community Residence Counselor for the Pavilion, working per diem night shifts (11pm–7:30am). Responsibilities include direct patient care, supervision of activities, and documentation within the treatment plan.

Clinicians collaborate with nursing and clinical staff to support patient well-being. The role requires a high school diploma and preferred experience in psychiatry, plus CPR and de-escalation training.

Qualifications

• High School Diploma or Equivalent required; Bachelor's preferred.
• One year of patient care or related experience preferred, preferably in a psychiatric setting.
• Strong written and verbal communication skills; ability to work as part of a team.

Responsibilities

• Provide direct patient care under supervision according to the treatment plan.
• Supervise community activities and assist residents with daily routines.
• Maintain accurate documentation and shift notes.
• Participate in rounds, status checks, and team meetings.
• Assist with patient transportation and appointment coordination.
• Ensure adherence to hospital policies and program protocols.

Skills

Patient care experience

Teamwork

Communication skills

CPR training

Basic computer skills (PRISM)

Epic familiarity

Education

High School Diploma or Equivalent

Bachelor's Degree Related Field

Tools

PRISM

Epic

Job description

Site: The McLean Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This is a per diem, as needed position. A minimum of at least four shifts are required per month, with two being on the weekend. Shifts are 8/hrs each and are Night shift - 11pm - 7:30am.

Summary:

Under the direction of the Program Manager, the Community Residence Counselor (CRC) at The Pavilion provides direct patient care and participates in the therapeutic milieu within the scope of defined practice.

Does this position require Patient Care?

Yes

Essential Functions:

• Provides direct patient care in accordance with the current treatment plan under the supervision of the Nurse Manager, Clinical Coordinator, and Charge Nurse.
• Provides and supervises community activities as needed.
• Remains awake and alert at all times while on duty.
• Assists patients in maintaining and keeping various appointments.
• Completes clear, concise, and timely documentation and shift notes.
• Establishes helpful relationships with patients and maintains professional boundaries.
• Participates in patient rounds, status checks, and team meetings per program guidelines.
• Completes assigned patient care tasks per program guidelines and/or daily assignment sheet.
• Works effectively to manage the therapeutic milieu.
• Provides patients with direction and supervision as needed.
• Follows established hospital and program policies, procedures, and protocols.
• Communicates information regarding the patient milieu and therapeutic environment to appropriate staff in a timely manner.
• Communicates observations related to medication side effects and physical or emotional changes to appropriate medical staff in a timely manner.
• Encourages patients in activities of daily living.
• Assesses sleep patterns and assists patients in developing more appropriate sleep cycles, notifying the clinical team as necessary.
• Completes mandatory annual in-service requirements, including but not limited to CPR and de-escalation training.
• Attends and participates in rounds and case conferences when appropriate.
• Maintains the physical ability required to participate in patient activities.
• Supports residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed.

Qualifications

Education

High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred

Licenses and Credentials

Medication Administration Program Certified [MAP - Massachusetts] - Massachusetts Department of Public Health preferred Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred

Experience

One year of patient care or related experience preferred, preferably in a psychiatric setting 1-2 years preferred

Knowledge, Skills and Abilities

• Ability to drive, including transporting patients, may be required based on role and location.
• Time Management.
• Excellent verbal and written communication skills.
• Ability to work as part of a team.
• Maintains commitment to professional growth and competency.
• All employees must possess basic computer skills to use a variety of electronic or online systems (PRISM) for communication, clinical, and administrative purposes.
• Familiarity with Epic is preferred.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently
• Walking Frequently
• Sitting Occasionally
• Lifting Frequently
• Carrying Frequently
• Pushing Occasionally
• Pulling Occasionally
• Climbing Rarely
• Balancing Frequently
• Stooping Occasionally
• Kneeling Occasionally
• Crouching Occasionally
• Crawling Rarely
• Reaching Frequently
• Gross Manipulation (Handling) Frequently
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Remote Type

Onsite

Work Location

115 Mill Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Night (United States of America)

Pay Range

$22.40 - $29.79/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it