Community Relations Specialist - Charlotte, NC

ArchWell Health; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An innovative healthcare provider is seeking a Community Relations Specialist to enhance brand awareness and drive membership growth in the senior community. This role involves building relationships with community organizations, coordinating events, and collaborating with sales teams to ensure a seamless patient experience. The ideal candidate will bring a passion for improving seniors' lives and a proven track record in community outreach and marketing. Join a forward-thinking company dedicated to making a positive impact in the lives of its members and their families.

Qualifications

• Proven experience in community outreach and building relationships.
• Strong background in sales with a focus on B2B and B2C.

Responsibilities

• Engage with community organizations to promote ArchWell Health.
• Coordinate and participate in community events to drive membership growth.

Skills

Community Outreach

Relationship Building

Sales Experience

Event Coordination

Communication Skills

Education

4+ years of community outreach experience

Experience with Medicare health plans

Tools

MS Office

Salesforce

Job description

Community Relations Specialist - Charlotte, NC

Charlotte, NC, USA Req #12969

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.

Job Summary:

The Community Relations Specialist engages ArchWell Health in its community through community-based marketing, partnership with Medicare sales agents, event coordination, and immersion into the senior community.The community Relations Specialist’s goal is to create ArchWell Health’s brand awareness in the community and to open doors for the sales team to drive membership growth that results in a new patient’s first appointment.The Community Relations Specialist will assist in building ArchWell Health’s reputation in the community and help ensure an unprecedented patient experience.

Duties/Responsibilities:

• Builds and leverages relationships with community-based organizations such as senior centers, senior living facilities, faith-based organizations, civic leaders/influencers, food pantries, etc. to spread awareness of ArchWell Health and to help drive membership growth.
• Sets up and/or coordinates ArchWell Health's participation in senior-focused community events as well as hosting events in the center’s activity center.
• Works closely with the Membership Consultants and Marketing Growth Manager to execute on membership growth plan and to ensure growth targets are consistently met or exceeded.
• Partner with multiple sales distribution channels, leveraging Medicare carrier agents and brokers to drive events and generate leads resulting in new patients.
• Track event results, leads generated, and new members acquired to determine effectiveness of events.
• Adhere to and track budget expenditures on marketing activities.
• Serve as an ambassador for ArchWell Health.

Education and Experience:

• Established community relationships
• 4+ years of B2B and/or B2C community outreach experience or sales equivalent (preferred)
• Prior experience working at a provider office or with a Medicare health plan (preferred)
• High energy with a passion to improve the lives of seniors
• Proficient in MS Office and experience using Salesforce (preferred)

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.