Community Relations Specialist - Charlotte, NC

ArchWell Health; Charlotte (NC); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading healthcare provider is seeking a Community Relations Specialist in Charlotte, NC, to engage with the community, promote membership growth, and enhance patient experiences through strategic partnerships and event coordination.

Qualifications

• 4+ years in community outreach or sales preferred.
• Experience in healthcare settings or with Medicare plans preferred.

Responsibilities

• Develop relationships with community organizations to promote awareness.
• Coordinate participation in senior-focused community events.
• Track event outcomes, leads, and new memberships.

Skills

Communication

Community Relationships

Senior Care

Education

Undergraduate Degree

Tools

MS Office

Salesforce

Job description

Community Relations Specialist - Charlotte, NC

Join to apply for the Community Relations Specialist - Charlotte, NC role at ArchWell Health.

Overview

ArchWell Health is an innovative healthcare provider dedicated to improving the lives of seniors. We offer accessible, neighborhood clinics where seniors feel at home and part of a wellness community. Our members benefit from continuous, respectful care from people who genuinely care about them, their families, and communities.

Job Summary

The Community Relations Specialist engages with the community through marketing, partnerships with Medicare sales agents, event coordination, and senior community immersion. The goal is to build brand awareness, facilitate membership growth, and support a positive patient experience.

Responsibilities

• Develop relationships with community organizations such as senior centers, faith-based groups, civic leaders, and food pantries to promote awareness and drive membership.
• Coordinate participation in senior-focused community events and host events at our centers.
• Collaborate with Membership Consultants and the Marketing Growth Manager to execute growth strategies and meet targets.
• Partner with sales channels, including Medicare agents and brokers, to generate leads and new patients.
• Track event outcomes, leads, and new memberships to evaluate effectiveness.
• Manage marketing budgets and expenditures.
• Represent ArchWell Health as an ambassador in the community.

Qualifications

• Undergraduate degree preferred.
• Excellent communication skills.
• Established community relationships.
• 4+ years in community outreach or sales (preferred).
• Experience in healthcare settings or with Medicare plans (preferred).
• High energy and passion for senior care.
• Proficiency in MS Office and Salesforce (preferred).
• Valid driver’s license required.

Additional Information

ArchWell Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected classes.