Community Relations/Sales (Move-In Coordinator) - Senior Living

Cogir Senior Living; Woodbridge (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Health, Dental, and Vision insurance

401K Plan with company match

Paid Vacation, sick leave, and Holiday pay

Employee Assistance Program

Generous Employee Referral Bonus Program

Free meals at work

Job summary

Cogir Senior Living is seeking a Community Relations Coordinator to facilitate new resident transitions at Tribute at The Glen. This role requires sales experience and a passion for serving seniors. Responsibilities include managing inquiries, conducting tours, and maintaining customer relationships. Join a supportive team dedicated to improving residents' lives.

Qualifications

• Minimum 3 years experience in retirement housing or hospitality sales.
• Ability to work in a fast-paced environment.
• Success in achieving sales goals.

Responsibilities

• Assist in implementing plans to acquire leads and increase census.
• Qualify prospects and convert them to tours and deposits.
• Maintain the community's Customer Relationship Management software.

Skills

Sales

Customer Relationship Management

Communication

Education

High school diploma or equivalent

Associate Degree or higher

Tools

Yardi

Excel

Word

Outlook

Job description

Community Relations/Sales (Move-In Coordinator) - Senior Living

Community Relations/Sales (Move-In Coordinator) - Senior Living

4 months ago Be among the first 25 applicants

People taking care of people, that's who we are and what we do at Cogir Senior Living!

What to expect...

Cogir Senior Living (formerly Cadence Living) is hiring an energetic, genuine, and compassionate Community Relations Coordinator (Move-In/Sales Coordinator) with experience in sales, and a heart for our seniors and their families, to join the team in our beautiful retirement community Tribute at The Glen! We welcome candidates from the retirement living, hotels, and real estate industries.

As a Community Relations Coordinator (Move-in-Coordinator) you are responsible for the smooth transition of a new resident into the community. The Move-In Coordinator will maintain a thorough knowledge of the property's product and services to effectively and accurately represent the property to referral sources and prospects.

If you are seeking a highly rewarding career where you can make a difference every day, and you're passionate about serving others, then look no further, and apply today!

What Cogir has to offer you?

• Competitive wages, training, and growth opportunities.
• An inclusive, positive work environment where everyone has a voice.
• Pay active - use your money before payday* /participating communities/.
• Heath, Dental, and Vision insurance.
• Basic Life Insurance covered by the employer.
• 401K Plan with company match.
• Paid Vacation, sick leave, and Holiday pay.
• Employee Assistance Program.
• Generous Employee Referral Bonus Program.
• Free meals at work, and more!

What will you do as a Community Relations Coordinator?

• Assist the Community Relations Director in implementing plans to acquire leads, manage leads, and increase census.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process.
• As directed, handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information form, entering inquiry information into the sales and marketing database, and follow-up correspondence.
• Give community tours and provide marketing information to prospective residents and families.
• Assist the Community Marketing Directors in preparing routine and special sales and marketing reports as requested.
• Follow-up with all potential residents, referral sources, or interested parties.
• Assist with the preparation of all required sales reports and sales activity boards.
• Assist with the preparation and processing of all required information necessary to complete a successful move-in.
• Aid residents and their family members with the adjustment to the facility during and after move-in.
• Maintain the community's Customer Relationship Management software (Yardi) accurately and timely.
• Maintain a high degree of resident satisfaction through the establishment of relationships between residents, department heads, and staff who provide services daily.
• Understand the community's care regulations to ensure proper placement and education to prospects.
• Assist with the setting up and tearing down of special events.

If you have these qualifications, we'd love to chat:

• A minimum of 3 years experience in retirement housing, hospitality, or healthcare sales and marketing.
• A positive team player mentality and passion for serving seniors!
• Ability to work in a fast-paced environment and capacity to work evenings and/or weekends if needed.
• Success in achieving sales goals and quotas.
• Knowledge of various computer systems, particularly Excel, Word, and Outlook.
• Assisted Living (AL), Independent Living (IL), Senior Living, or Hospitality experience a plus!
• Experience with Yardi, or similar CRM software preferred.
• High school diploma or equivalent required; Associate Degree or higher preferred.

About COGIR Management USA:

As part of a well-known name in Canadian real estate, COGIR Senior Living draws upon 20 years of residential and senior living management, as well as hospitality expertise. Founded in Montreal, Canada in 1995, our parent company COGIR Real Estate employs over 8,500 team members and manages over 365 buildings, including 120 retirement communities.

COGIR Management USA, headquartered in Sacramento, CA manages over 60 senior living communities in California, Washington, Arizona, Colorado, North Carolina, Georgia, Virginia, and Maryland, and we continue growing. We are proud to be a leader in the senior housing industry, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive.

Our common goal is to make a positive difference in the lives of our residents, today and in the future. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve.

Apply today and become part of the Cogir Family!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Nursing Homes and Residential Care Facilities

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