Community Relations Sales Assistant

Belmont-Village-Sabre-Springs; San Diego (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Career Growth and Training programs

BV Cares direct employee support

Exclusive discounts from leadingbrands

Unlimited continuing education courses

Employee milestone celebrations

Referral bonus opportunities

Job summary

Belmont Village Senior Living seeks an administrative professional for a multi-faceted role supporting move-in processes, resident files, events, and communications. You will coordinate logistics, welcome new residents and families, and liaise with departments to ensure smooth moves and high resident satisfaction.

The position requires an eye for detail, solid MS Office skills, and a customer-service focus. Weekend availability may be needed; compensation is hourly with potential bonuses.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years administrative experience.
• Demonstrated professional telephone etiquette.
• Professional, pleasant and team oriented attitude.
• Proven organization, time management and attention to detail.
• Must be able to communicate clearly in verbal and written English.
• Ability to work the defined schedule which may include weekends.
• Proficiency with MS Office and workplace technology.

Responsibilities

• Manage resident files, maintain apartment inventory and readiness lists, and provide data entry and organizational support for systems and special events.
• Coordinate move-in logistics with future residents and their families, ensure room readiness, and address delays with stakeholders.
• Welcome and assist with orienting new residents and families, providing follow-up for smooth moves.
• Collaborate with departments to coordinate pre and post move-in needs for a smooth process.
• Conduct prospect follow-up calls, support special events, and back up Community Relations for tours as needed.
• Make hospitality and resident satisfaction a top priority in every interaction.

Skills

Telephone etiquette

Organizational skills

Time management

Attention to detail

Verbal and written English

Team oriented

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Tuesday through Saturday, 8:30am-5pm (Must be flexible)

$23-24/hour +bonus

ABOUT THE ROLE

At Belmont Village Senior Living you’ll find a unique balance of innovative, research-based programming with best-in-class care and resident-centered living. Offering Independent Living, Assisted Living and award-winning Memory Care, we offer a vibrant and intellectually rich community where seniors can thrive as they age, actively shaped by employees, residents and neighbors.

YOUR TYPICAL RESPONSIBILITIES

• Manage resident files, maintain apartment inventory and readiness lists, and provide data entry and organizational support for systems and special events

• Coordinate move-in logistics with future residents and their families, ensure room readiness, and address any delays or challenges with the appropriate stakeholders

• Welcome and assist with orienting new residents and their families providing follow-up to ensure a smooth move-in process and transition

• Work collaboratively with various departments and team members to coordinate pre and post move-in needs to ensure a smooth move-in process

• Conduct prospect follow-up phone calls, support special events, and provide backup to the Community Relations team for prospect community tours as needed

• Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

QUALIFICATIONS

• High School diploma or equivalent

• Minimum of 2 years administrative experience

• Demonstrated professional telephone etiquette

• Professional, pleasant and team oriented attitude

• Proven organization, time management and attention to detail

• Must be able to communicate clearly in verbal and written English

• Ability to work the defined schedule for this position which may include weekends

• Demonstrated proficiency with workplace technology and software including MS Office suite

• Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Please note that the above Responsibilities and Qualifications provide a general overview of the primary duties for this role and the basic qualifications. This is not intended to be a comprehensive list of all responsibilities, duties and skills required.

BELMONT VILLAGE PERKS

• Career Growth and Training programs led by Belmont Village subject matter experts

• BV Cares direct employee support program for severe and unexpected hardships

• Exclusive discounts and offers from leading retailers and brands

• Complimentary unlimited continuing education courses

• Celebration of Employee Milestones and Achievements

• Referral bonus opportunities

ABOUT THE COMPANY

Belmont Village Senior Living owns, manages, and operates luxury senior living communities across the United States and in Mexico City, Mexico. Our diverse teams are composed of servant leaders who thrive in hands-on, fast-paced, and physically active roles. Our most successful team members are deeply committed to serving seniors and align closely with our core values: Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning. With a strong strategic development plan in place, Belmont Village is proud to provide a wide range of opportunities for internal growth and career advancement.

BENEFITS AVAILABLE

Belmont Village Senior Living offers full-time employees medical, dental, vision, mental health, and prescription benefits along with Paid Time Off, 401(k) savings with employer match, short-term disability, long-term disability, and life insurance.

EOE

Belmont Village Senior Living is proud to be an Equal Opportunity Employer.