Community Relations Representative

Fort Bragg Federal Credit Union; Fort Bragg (NC); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Fort Bragg Federal Credit Union is seeking a Community Relations Representative-Onsite to support department initiatives, coordinate community events, and promote member services. You will design materials, partner with local businesses, and advance FBFCU’s brand within the Fort Bragg area.

The role emphasizes relationship-building with the business community, event planning, and independent work under the Community Relations Manager, with opportunities for growth in a collaborative financial

Formación

• High School graduate; 2 years college coursework in Marketing or Communications preferred.
• Must possess a valid driver’s license.
• 1-3 years related sales or business development experience preferred.
• Prior experience in the financial industry is helpful.

Responsabilidades

• Develops and designs materials to support department initiatives.
• Assists in planning and coordination of community events, frequently with other FBFCU team members.
• Communicates daily with Community Relations Manager to receive assignments and to report status.
• Assists with dissemination of information about FBFCU membership, products and services to businesses and community contacts.
• Attends community events to network with influential contacts and promote the FBFCU brand.
• Regular visits SEG partners and other businesses to answer questions and facilitate new memberships; prospects for new opportunities as directed.
• Attends Chamber events and other business networking functions.
• Presents overview of CU membership benefits to businesses and other prospects.
• Provides business development assistance to FBFCU team members.
• Maintains knowledge of all Credit Union products and services.

Conocimientos

Excellent communicator

Strong time management

Attention to detail

Educación

High School graduate

2 years college coursework in Marketing/Communications

Valid driver’s license

Descripción del empleo

Looking for a career that is both challenging and rewarding?

Experience the difference - come join us!

Looking for a career that is both challenging and rewarding? Join the Fort Bragg Federal Credit Union team! We’re a growing organization where our loyal members and exceptional employees make a difference each day.

Fort Bragg Federal Credit Union offers unique opportunities, challenges and personal rewards through financial and other professional employment. Our team of dedicated financial professionals demonstrate our core values of Trust, Commitment and Integrity every day through the work we do and the service we provide our loyal membership.

There are a variety of positions appropriate for all levels of education and experience. Although we may or may not have an open position meeting your qualifications at a particular time, please check back frequently, as our needs do change.

What We Offer

Fort Bragg Federal Credit Union offers competitive salaries, comprehensive benefits and advancement potential in an atmosphere that is positive, supportive and professional. Come join us, and experience the difference a job with Fort Bragg Federal Credit Union offers!

Fort Bragg Federal Credit Union is an Equal Opportunity Employer. Applicants have rights under Federal Employment Laws .

Position: Community Relations Representative

Location: Fort Bragg, NC

Job Id: 1321

# of Openings: 1

Community Relations Representative-Onsite

Purpose

Performs administrative duties for the department including event planning, reporting, handling communications with business community contacts, and coordinating assistance from fellow FBFCU team members.

Primary Duties and Responsibilities

• Develops and designs materials to support department initiatives. Forwards drafts to Community Relations Manager for review and approval.
• Assists in the planning and coordination of community events, frequently working with other FBFCU team members.
• Communicates daily with Community Relations Manager to receive assignments and to keep him/her informed of the status of all work in process.
• Assists with dissemination of information about FBFCU membership, products and services to businesses and community contacts.
• Attends community events to network with influential contacts and actively promote the FBFCU brand.
• Regularly visits Select Employer Group (SEG) partners and other businesses within our communities to answer questions from prospective members and facilitate new memberships. At the direction of the Community Relations Manager, actively prospects for new opportunities.
• Regularly attends Chamber events and actively seeks out and attends other business networking functions.
• Presents overview of CU membership benefits to businesses and other prospects.
• Provides business development assistance to fellow FBFCU team members.
• Maintains knowledge of all Credit Union products and services

Other Duties and Responsibilities

• Assists Community Relations Manager as a resource for all Credit Union staff regarding community relations activities.
• Maintains knowledge of all FBFCU’s products, services, and special promotions.
• Maintains the appropriate records and documents needed to efficiently oversee all community relations activities.
• Receives and responds appropriately to community relations solicitations, sometimes acting as go-between for Community Relations Manager.
• Maintains neat and efficient filing and storage systems for department.
• Must comply with the Federal Bank Secrecy Act, Anti-Money-Laundering and Customer Identification Policy (BSA).
• Performs other duties as assigned by Community Relations Manager.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Training

• High School graduate. Minimum of 2 years college level coursework with a concentration in Marketing or Communications is preferred.
• On an annual basis, complete all mandatory Bank Secrecy Act, OFAC, and Red Flag Identity Theft training.
• Must possess a valid driver’s license.

Prior Experience

• 1-3 years related (Sales or Business Development) experience preferred.
• Prior experience within the financial industry is helpful.

Interpersonal Skills

Courtesy, tact, and diplomacy are essential elements of the job. Work involves frequent personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Special Skills and Abilities

• Demonstrated advanced abilities with essential software programs.
• Must be an excellent communicator, both verbal and written.
• Must be personable and approachable by the public, members, and employees – a positive spokesperson for the Credit Union.
• Attention to detail and outstanding organizational skills are required.
• Strong time management skills and the ability to oversee multiple tasks and meet deadlines.
• Must be creative, friendly, cheerful, and motivated.
• Adapts well to change and implement new products, services, or programs.
• Understands and commits to the Credit Union’s mission, objectives, and priorities.

Physical Demands

• The position frequently involves bending, stooping, kneeling, standing, walking, pushing, and/or pulling. May also require heavy lifting at times (20 lbs. or more).

Working Conditions

• Moderate adverse working conditions. Some fluctuations in temperature experienced in office settings.
• May be required to work outdoors for extended periods of time at Credit Union events.
• May need to work beyond normal working hours, either before or after hours, pending events and organizational needs.