Community Relations Liaison (Full-time)

Bethany Hospice & Palliative Care; Indiana; In loco; USD 50.000 - 61.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

PTO 17 days

Paid holidays

Mileage stipend

401K with employer match

Uniforms & PPE provided

Employee Assistance Program

Tuition Reimbursement

Pet Insurance

Descrizione del lavoro

Bethany Hospice & Palliative Care is seeking a full-time Community Relations Liaison to educate the community about hospice and palliative care, and to support timely referrals. The role emphasizes relationship-building with physicians, hospitals, and senior living communities while upholding patient-centered care.

The ideal candidate is self-directed, skilled at navigating complex healthcare environments, and committed to integrity, compassion, and professionalism in representing our mission.

Competenze

• Bachelor’s degree in healthcare, Nursing, Business Administration or related field (Preferred).
• One or more years of health care or social service experience (Preferred).
• Previous sales, referral or customer service experience (Required).
• Ability to market collaboratively with customers, referral sources, and the community.

Mansioni

• Build and maintain strong relationships with physicians, hospitals, senior living communities, and referral sources.
• Educate the community about hospice and palliative care services, eligibility, and benefits.
• Promote timely hospice referrals aligned with patient goals of care and eligibility requirements.
• Complete hospice consents and collaborate with clinical team to ensure admission continuity.

Conoscenze

Sales experience

Relationship building

Communication skills

Self-direction

Team collaboration

Formazione

Bachelor’s degree in healthcare, Nursing, Business Administration or related field

Descrizione del lavoro

Community Relations Liaison

Our Community Relations Liaisons serve as a trusted ambassador for Bethany by nurturing strong, collaborative relationships with patients, families, physicians, senior living communities, and the broader community.

Bethany is seeking a full-time Community Relations Liaison to join our team. This role is responsible for educating the community about hospice and palliative care, supporting appropriate and timely referrals, and representing our mission with integrity, compassion, and professionalism. The ideal candidate is relationship-focused, self-directed, and skilled at navigating complex healthcare environments while keeping patient-centered care at the forefront.

Responsibilities

• Build and maintain strong, partnership-based relationships with physicians, hospitals, senior living communities, and other referral sources
• Educate the community about hospice and palliative care services, eligibility, and benefits
• Promote timely and appropriate hospice referrals in alignment with patient goals of care, including evaluating patient appropriateness in accordance with eligibility requirements
• Complete hospice consents and collaborate closely with clinical team to ensure continuity and responsiveness during admission process
• Monitor referral trends, territory activity, and outreach effectiveness, adjusting strategies as needed to meet goals
• Represent Bethany at community events, in-services, and professional meetings
• Uphold all ethical, regulatory, and compliance standards, including CMS Conditions of Participation

Qualifications

• Bachelor’s degree in healthcare, Nursing, Business Administration or related field. (Preferred)
• One or more years of experience in health care or social service field. (Preferred)
• Previous sales, referral or customer service experience. (Required)
• Ability to market collaboratively and productively with customers, referral sources, and the community.
• Excellent written and verbal skills, computer literate.
• Strong organizational, people and problem-solving skills.
• Self-directed, with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Compliant with accepted professional standards and practices.
• Ability to perform in an interdisciplinary setting.
• Satisfactory references from employers and professional colleagues. (Required)
• Satisfactory criminal background check. (Required)
• Presentation of negative TB skin test and/or CXR and other tests as required by hospice and/or state law.
• Valid driver’s license and an automobile that is insured in accordance with state law and in good working order for regular out of office appointment activity.

The Benefits

• Medical, dental, vision and life insurance with low employee contributions
• Supplemental insurances for cancer, critical illness, disability and more
• PTO of 17 days per year, with increases after 2 years of employment
• 6 paid holidays
• Paid mileage/paid cell phone stipend
• 401K with employer match
• Uniforms & all PPE provided
• Employee Assistance Program
• Tuition Reimbursement and Continuing Education
• Pet Insurance
• The ability to brag that you work for Bethany Hospice and more!

The Details

• Salary range: $55,000/yr and up (No referral-based bonuses or incentives)
• Hours: Monday – Friday, 8 AM to 5 PM , on-call rotation
• Location: Field-based in the greater Pittsburgh area

Bethany Hospice is an Equal Opportunity Employer and does not discriminate against employees or applicants for employment on the basis of their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, mental or physical disability, citizenship or veteran status.

Our diverse team of nurses, aides, social workers, and chaplains provide the highest level of care to hospice and palliative care patients in Pittsburgh, Allegheny County, and surrounding areas.

400 Holiday Drive

Suite 101

Pittsburgh, PA 15220

412-921-2209

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