Community Relations Coordinator

Pinnacle Treatment Centers; Merrillville (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in addiction treatment services is seeking a Community Relations Coordinator to enhance community engagement and build referral relationships. This role is crucial for strategizing outreach activities and requires a strong background in substance abuse treatment and business development. The ideal candidate will thrive in a dynamic environment, demonstrating excellent communication skills while working closely with various stakeholders. Join a mission-driven organization that is dedicated to transforming lives and communities through effective treatment solutions. If you're passionate about making a difference and have the experience to back it up, this role is a great opportunity for you.

Benefits

18 days PTO + 8 paid holidays

401k with company match

Ongoing training and certification opportunities

Comprehensive benefits package

Substance Use Disorder Treatment Loan Repayment Program

Discounted tuition and scholarships

Qualifications

• 3+ years of experience in behavioral healthcare or similar role.
• Must have a valid driver's license and be insurable.

Responsibilities

• Develop strategies to help patients access services in existing and new markets.
• Cultivate referral relationships and raise public awareness of services.

Skills

Substance abuse/addiction treatment experience

Business development

Referral development

Communication skills

Team player

Detail oriented

Education

Bachelor’s degree in communications, Marketing, Business, or behavioral science

High School/GED

Tools

Driver's License

Job description

Community Relations Coordinator

Northern, IN

*Must have Substance abuse/addiction treatment and business and referral development experience*

We offer a competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

As a Community Relations Coordinator, you will strategize and plan community relations activities including electronic communication, face-to-face meetings, and event participation. This position promotes the PTC organization by cultivating and developing referral relationships with existing and potential referral sources through building trust, engaging in respectful communications and interactions, and focusing on the customer experience. Localized travel up to 50% required.

Requirements:

• Three (3) years of experience in a similar position and/or in behavioral healthcare.
• Must possess a current valid driver’s license in good standing in the state of employment and be insurable by the designated carrier. This role is required to drive for company purposes.

Preferred:

• Bachelor’s degree in communications, Marketing, Business, or one of the behavioral science disciplines from an accredited college or university.

Responsibilities:

• Assess and develop strategies to help patients access services in existing and de novo markets.
• Develop and maintain a comprehensive knowledge base of services offered by Pinnacle.
• Raise public awareness and knowledge base of Pinnacle programs and services offered with business partners and the public.
• Develop and enhance strategic business partnerships (primarily referral sources), engage in regular communications/meetings with current business partners, and actively pursue new strategic relationships.
• Develop, create, and build a contact/referral database in assigned territory; and increase referrals (by calling on all identified target market groups, organizations, hospitals, treatment centers, and professionals).
• Develop and maintain strategic relationships.
• Coordinate resolution of critical service issues with appropriate internal departments.
• Other duties as assigned.

Benefits:

• 18 days PTO (Paid Time Off) + 8 paid holidays
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University

Join our team. Join our mission.

Experience

• 2 year(s): SUD / BH business and referral development experience

Education

• High School/GED or better
• Bachelors or better (preferred)

Licenses & Certifications

• Drivers License

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Pinnacle Treatment Centers is an equal employment opportunity employer and makes employment decisions based on merit and other legitimate business considerations. Company policy prohibits unlawful discrimination based on race, traits historically associated with race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), parental leave, national origin, gender, gender identity, gender expression, age, ancestry, physical or mental disability, military and veteran status, marital status, sexual orientation, genetic characteristics or information, political affiliation, non-merit based factors or any other consideration made unlawful by applicable federal, state, or local laws.