Community Relations Coordinator

Pinnacle Treatment Centers, Inc.; Lansdowne (Delaware County); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

PTO 18 days

8 paid holidays

401k with company match

Training and certification

Full comprehensive benefits package

Job summary

Pinnacle Treatment Centers, Inc. is seeking a Community Relations/Business Development Coordinator in Lansdowne, PA.

The role focuses on developing referral relationships, planning community outreach, and identifying opportunities to grow Pinnacle's presence in the market. You will travel across the state to engage with hospitals, treatment centers, and professionals, coordinating events and sponsorships while promoting Pinnacle programs.

Qualifications

• Three (3) years of experience in a similar position and/or in behavioral healthcare.
• Must possess a current valid driver’s license in good standing and be insurable.
• 2 years: SUD/BH business and referral development experience.

Responsibilities

• Assess and develop strategies to help patients access services in existing and de novo markets.
• Develop and maintain a comprehensive knowledge base of Pinnacle programs and services.
• Raise public awareness and knowledge base of Pinnacle programs with partners and the public.
• Develop and enhance strategic business partnerships, engage in regular communications with partners, and pursue new relationships.
• Build a contact/referral database in assigned territory and increase referrals.
• Coordinate resolution of service issues with internal departments.

Skills

Community relations

Business development

Referral development

Team player

Education

Bachelor's degree in communications, marketing, business, or behavioral sciences

High School/GED or better

Tools

Driver's License

Job description

Community Relations/Business Development Coordinator

*Must have Substance abuse/addiction treatment and business and referral development experience*

**Must be willing to travel across state of PA**

We offer a competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leaderin addiction treatment services. We providecare across the nationtouchingthe lives of more than 30,000 patients daily.

Our missionis to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Community Relations Coordinator, you will strategize and plan community relations activities including electronic communication, face-to-face meetings, and event participation. The Community Relations Coordinator will identify and execute presentation, sponsorship and marketing opportunities in the community. This position promotes the PTC organization by cultivating and developing referral relationships with existing and potential referral sources through building trust, engaging in respectful communications and interactions, and focusing on the customer experience. This position identifies new referral partners, uncovers untapped market opportunities; and raises brand awareness. Localized travel up to 50% required.

Requirements:

• Three (3) years of experience in similar position and/or in behavioral healthcare.
• Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes.
  • Localized travel up to 50% required.

Preferred:

• Bachelor’s degree in communications, Marketing, Business, or one of the behavioral science disciplines from an accredited college or university.

Responsibilities:

• Assess and develop strategies to help patients access services in existing and de novo markets.
• Develop and maintain a comprehensive knowledge base of services offered by Pinnacle.
• Raise public awareness and knowledge base of Pinnacle programs and services offered with business partners and the public.
• Develop and enhance strategic business partnerships (primarily referral sources), engage in regular communications/meetings with current business partners, and
  actively pursue new strategic relationships.
• Develop, create, and build a contact/referral database in assigned territory; and increase referrals (by calling on all identified target market groups, organizations,
  hospitals, treatment centers, and professionals).
• Develop and maintain strategic relationships.
• Develop an understanding of the business objectives and strategic direction to proactively support and encourage business growth.
• Function as a liaison between referral sources, Access Center, and facilities on key business improvements and best practices.
• Coordinate resolution of critical service issues with appropriate internal departments.
• Other duties as assigned
• 18 days PTO (Paid Time Off) + 8 paid holidays
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University

Join our team. Join our mission.

Qualifications

Behaviors

Preferred

Team Player

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter

Inspired to perform without outside help

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School/GED or better.

Preferred

Bachelors or better.

Experience

Required

2 years:

2 years: SUD / BH business and referral development experience

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.