Community Relations Coordinator

Pinnacle Treatment Centers; Alaska; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

PTO + 8 holidays

401k with company match

Comprehensive benefits

STAR LRP

Tuition scholarships Capella

Job summary

Pinnacle Treatment Centers is seeking a Community Relations Coordinator to plan and execute community outreach, develop referral partnerships, and promote the organization across Alaska. Travel up to 50% statewide is required.

The role focuses on building trust with providers and patients, expanding awareness, and enhancing strategic partnerships to drive growth and access to treatment services.

Qualifications

• Three years of experience in a similar position and/or in behavioral healthcare.
• Must possess a valid driver's license in good standing and be insurable; local travel up to 50%.
• Bachelor's degree in communications, marketing, business, or behavioral sciences.
• Willingness to travel across Alaska up to 50%.

Responsibilities

• Strategize and plan community relations activities including electronic communications, face-to-face meetings, and event participation.
• Identify and execute presentation, sponsorship, and marketing opportunities in the community.
• Cultivate and develop referral relationships with existing and potential referral sources through trust and supportive communications.
• Develop, maintain, and utilize a contact/referral database in the assigned territory; increase referrals from identified groups, hospitals, and professionals.
• Coordinate resolution of critical service issues with internal departments.

Skills

CRM

Communication

Relationship-building

Education

Bachelor's degree in communications/Marketing/Business/behavioral sciences

Job description

Community Relations Coordinator

2026-08-03 Pinnacle Treatment Centers all cities,AK

Description:

Community Relations/Business Development Coordinator

Must have substance abuse/addiction treatment and business and referral development experience. Must be willing to travel across the state of PA.

We offer a competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Community Relations Coordinator, you will strategize and plan community relations activities including electronic communication, face-to-face meetings, and event participation. The Community Relations Coordinator will identify and execute presentation, sponsorship, and marketing opportunities in the community. This position promotes the PTC organization by cultivating and developing referral relationships with existing and potential referral sources through building trust, engaging in respectful communications and interactions, and focusing on the customer experience. This position identifies new referral partners, uncovers untapped market opportunities; and raises brand awareness. Localized travel up to 50% required.

Customer Relationship Management (CRM)

Requirements:

• Three (3) years of experience in similar position and/or in behavioral healthcare.
• Must possess a current valid driver's license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes. Localized travel up to 50% required.

Preferred:

• Bachelor's degree in communications, Marketing, Business, or one of the behavioral science disciplines from an accredited college or university.

Responsibilities:

• Assess and develop strategies to help patients access services in existing and de novo markets.
• Develop and maintain a comprehensive knowledge base of services offered by Pinnacle.
• Raise public awareness and knowledge base of Pinnacle programs and services offered with business partners and the public.
• Develop and enhance strategic business partnerships (primarily referral sources), engage in regular communications/meetings with current business partners, and actively pursue new strategic relationships.
• Develop, create, and build a contact/referral database in assigned territory; and increase referrals (by calling on all identified target market groups, organizations, hospitals, treatment centers, and professionals).
• Develop and maintain strategic relationships.
• Develop an understanding of the business objectives and strategic direction to proactively support and encourage business growth.
• Function as a liaison between referral sources, Access Center, and facilities on key business improvements and best practices.
• Coordinate resolution of critical service issues with appropriate internal departments.
• Other duties as assigned

Benefits:

• 18 days PTO (Paid Time Off) + 8 paid holidays
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University

Join our team. Join our mission.

Qualifications

Behaviors:

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Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations:

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education:

Required: High School/GED or better.

Preferred: Bachelors or better.

Experience:

Required: 2 years: SUD / BH business and referral development experience

Licenses & Certifications:

Required: Drivers License