Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Paid time off
- Parental leave
Position Overview:
The Program Manager is a part-time leader responsible for the design, execution, and growth of all guest programming at the Pantry, both food and non-food. Reporting to the Director of Operations, this position supports the logistics of our on-site distributions and manages food programs such as Home Delivery, Morning Fuel Up, and SOS, as well as food donation programming, including community food drives and food recovery. The Program Manager also connects guests and the broader community with resources, partners, and outreach that go beyond food, helping the Pantry's programming grow to meet evolving community needs.
Job Responsibilities:
Food Programming
- Program Leadership: Manage the planning and daily execution of the Pantry's food programs, currently including Home Delivery, Morning Fuel Up, and SOS, and lead the development of new food programs as the Pantry expands its services.
- On-Site Distributions: Assist the Director of Operations and team in reviewing weekly distributions and suggesting ideas to improve setup, guest flow, shelving, signage, and food allocation.
- Forecasting & Coordination: Determine food quantities for all managed programs and communicate food needs to the Director of Operations, keeping inventory aligned with upcoming service requirements.
- Program Logistics: Own the full operational lifecycle of each food program, from planning what goes into each bag or box to pre-packing, staging, and delivery. For example, coordinate Home Delivery pre-pack teams and volunteer drivers. Work with the Volunteer Services Manager to ensure every program is fully staffed. Guest communications and relationship management for these programs are handled in partnership with other Pantry staff.
- v. 10-15-2026
Food Donation Programming (Food Drives & Food Recovery)
- Food Drives: Own the full lifecycle of community food drives, including setup, logistics, and master calendar. Coordinate with the Director of Operations on needed food types, quantities, and delivery timing.
- Food Recovery: Serve as the Pantry’s steward of donated food and donor relationships. Build and maintain strong, regular connections with retail and other donation partners so they feel valued and keep giving, and look for ways to grow the supply of nutritious food.
- Volunteer Drivers: Train and communicate with food recovery volunteer drivers, including schedule changes, and gather their feedback on partners.
- Specialty Collections: Coordinate specialty collections in support of the Interfaith Advisory Council (IAC), Produce Partner programs, and similar efforts.
Non-Food Programming & Community Connection
- Partner Development: Identify and build relationships with local service providers and agencies offering non-food support, such as housing, employment, education, health, and benefits access.
- Guest Resources & Partner Tabling: Coordinate on-site partner tabling and other ways for guests to learn about and access non-food resources, as programming develops.
- Community Outreach: Represent the Pantry at external community events focused on food, such as food collection tables at fairs and festivals, while sharing information about the Pantry's programs.
Volunteer Coordination & Logistics
- Volunteer Needs: Forecast volunteer needs for all programs and events, including dates, headcounts, roles, locations, and contacts, and share them with the Volunteer Services Manager well in advance.
- Volunteer System: Learn and use The Pantry's volunteer management system to view signups and communicate event details, schedule changes, and updates to volunteers for food drives, food recovery, and other programs.
- Backup Coverage: On days the Volunteer Services Manager is not working, manage the volunteer system for program needs, including monitoring signups, communicating with volunteers, and sourcing additional help, while coordinating closely with the Volunteer Services Manager.
- Volunteer Training: Train volunteers for program, outreach, and food drive activities so they represent the Pantry professionally.
- Event Logistics: Manage event logistics, including the preparation, pickup, setup, and return of all supplies to the Pantry facility.
Data, Metrics & Reporting
- Program Metrics: Track participation and outcomes for all food and non-food programs and events, including households served, deliveries completed, and other program-specific metrics.
- Donation Tracking: Maintain and improve tracking systems for food drives and food recovery to ensure accurate pound totals and up-to-date donor and partner contact information.
- Program Evaluation: Use program data to recommend which initiatives should be continued, scaled, or refined.
General Operations & Support
- Committee Meetings: Attend relevant committee and advisory meetings as needed (e.g., Program Committee, Interfaith Advisory Council).
- Operational Support: Adapt to shifting priorities by assisting with administrative or logistical tasks as needed to support the overall mission of the Pantry.
v. 10-15-2026
Requirements/Qualifications:
Experience & Skills
- Programmatic Leadership: Proven experience in program coordination, community engagement, or nonprofit operations.
- Relationship Management: Strong ability to build and maintain relationships with diverse communities, partner organizations, and volunteers.
- Organizational Excellence: Highly organized with the ability to manage multiple programs, partners, and deadlines in a fast-paced environment.
- Public Presence: Comfortable representing the Pantry in public settings with a warm, mission-driven presence.
- Bilingual Proficiency (English/Spanish): Strongly preferred, to communicate effectively with our diverse guest community.
Technical & Schedule Requirements
- Technical Savvy: Proficiency with Google Workspace and Microsoft environments, and proficiency with, or ability to quickly learn, volunteer management and other program software. Comfortable with email and compiling reports.
- Schedule Flexibility: Ability to adjust schedule regularly, including some evenings and weekends, to support distributions, programs, and community events.
Legal & Mission Alignment
- Commitment to Mission: A deep passion for addressing food insecurity and a commitment to the Pantry's vision of a community where everyone has the opportunity to thrive.
- Integrity: Must exercise legal and ethical integrity, always maintaining the privacy and dignity of all guests.
- Eligibility: Must be legally eligible to work in the United States.
Physical Requirements
- Stamina: Ability to stand for extended periods (4+ hours) and lift up to 50 lbs. during distributions, programs, and events.
Work Schedule:
This part-time position averages 28 hours per week. The base hours below are a starting point. This role requires a flexible schedule that shifts week to week based on program needs, while staying within 28 hours.
Base Hours
- Tuesdays: 9:00 a.m. - 4:00 p.m.
- Wednesdays: 9:00 a.m. - 4:00 p.m.
- Thursdays: 8:00 a.m. - 3:00 p.m.
- Fridays: 9:00 a.m. - 4:00 p.m.