Community Programs Field Assistant II

Tree House Humane Society; Chicago, Northern (IL, KY); Hybrid; USD 25,000 - 27,000; Full time

Job summary

Tree House Humane Society in Chicago seeks a Community Programs Assistant (II) to support field operations, TNR projects, and community cat programs, traveling across Chicago to assist with hands-on field tasks and community outreach.

The role requires Spanish proficiency, a valid driver’s license, and a high school diploma, with 1+ year in customer service or nonprofit work. The position emphasizes humane cat management and community support activities.

Qualifications

• Spanish-speaking required
• Must have a valid driver’s license
• High School degree or equivalent required
• Coursework or experience in animal welfare, community outreach, social services, veterinary support, or related fields preferred
• Minimum 1 year of experience in customer service, community-based work, animal care, field operations, nonprofit work, or related environments
• Strong interpersonal and communication skills with the ability to build positive relationships
• Comfortable outdoors in varying weather and able to lift traps, carriers, pet food and supplies
• Strong organizational skills and attention to detail with records and documentation
• Comfortable learning humane community cat management and TNR practices
• Ability to adapt to changing daily tasks and work weekends/evenings

Responsibilities

• Responds to CAW and TNR inquiries via phone and email
• Conducts site visits and inspections to identify territories for feral cats
• Supports community cat relocation and transfer efforts with partner organizations
• Assists with TNR operations: trapping, transport for medical services, and return to outdoor homes
• Builds relationships with community members while supporting humane cat management
• Provides resources to community members caring for free-roaming cats
• Cleans and disinfects traps, transport equipment and field supplies
• Maintains organized areas and vehicles
• Completes documentation and administrative tasks related to program operations
• Assists with volunteer engagement and support during field activities
• Transporting pets to/fs clinic for spay/neuter
• Supports pantry distribution and donation areas
• Assists with vaccine clinics and community events
• Supports pet food deliveries and supply coordination
• Helps prepare outreach materials for events and programs
• Engages and trains volunteers in program roles

Skills

Spanish-speaking

Driver's license

High school diploma

Animal welfare experience

Customer service experience

Interpersonal skills

Outdoor work ability

Weekend/evening availability

Humane cat management

Travel in Chicago

Education

High School diploma

Equivalency acceptable

Job description

Tree House Humane Society in Chicago seeks a Community Programs Assistant (II) to support field operations, TNR projects, and community cat programs, traveling across Chicago to assist with hands-on field tasks and community outreach.

The role requires Spanish proficiency, a valid driver’s license, and a high school diploma, with 1+ year in customer service or nonprofit work. The position emphasizes humane cat management and community support activities.