Community Programs Coordinator

Meals On Wheels And More of Central Texas; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

None

Job summary

Meals on Wheels Central Texas is seeking a Community Programs Coordinator based in Austin, TX. This role drives program delivery, engages volunteers, and builds partnerships across Southeast Austin and surrounding areas.

You will coordinate meals, recruit volunteers, and maintain databases to ensure high-quality service delivery. The role requires strong communication, organizational skills, and a commitment to the nonprofit mission.

Qualifications

• High school diploma or GED preferred.
• 1+ years’ experience in volunteer coordination, outreach, or program management.
• Strong interpersonal and communication skills; able to engage diverse stakeholders.
• Proficiency in Microsoft Office Suite and database systems; Salesforce experience preferred.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to organization’s mission and values.

Responsibilities

• Lead operational contact for program activities in the assigned area.
• Coordinate daily meal delivery operations, routes and volunteers.
• Recruit, onboard and retain volunteers through outreach and relationships.
• Maintain volunteer and client databases with accurate service records.
• Conduct site visits to engage volunteers and support partners.
• Coordinate volunteer recognition and engagement events.
• Collaborate with internal departments to integrate services.
• Represent MOWCTX at community events and outreach activities.
• Monitor program metrics and volunteer engagement outcomes.
• Provide substitute delivery and program coverage as needed.

Skills

Interpersonal skills

Communication skills

Independent and collaborative work

Bilingual (English/Spanish) preferred

Driver's license and reliable transit

Education

High school diploma or GED

Tools

Microsoft Office Suite

Database systems

Salesforce

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Programs Coordinator

Austin, TX, US

7 days ago Requisition ID: 1034

Full Time

JOB SUMMARY

The Community Programs Coordinator is a forward-facing, community-embedded role responsible for managing all aspects of Meals on Wheels Central Texas (MOWCTX) programming within a defined geographical territory. This role integrates multiple functional responsibilities – volunteer coordination, program delivery, outreach, and site support – into a unified position that ensures high-quality service delivery and volunteer engagement. The Community Program Coordinator serves as the primary point of contact for volunteers and community partners in their area, fostering relationships, recruiting and retaining volunteers, and ensuring operational excellence through community-based program management.

Area this role will focus on: Southeast

QUALIFICATIONS

• High school diploma or GED preferred
• 1+ years’ experience in volunteer coordination, community outreach, or program management
• Strong interpersonal and communication skills; ability to engage diverse stakeholders
• Proficiency in Microsoft Office Suite and database systems; Salesforce experience preferred
• Ability to work independently and collaboratively in a fast-paced environment
• Commitment to the mission and values of Meals on Wheels Central Texas
• Bilingual (English/Spanish) preferred but not required
• Valid Texas driver’s license, valid auto insurance, and reliable transportation required to completed essential duties of position
• Position requires regular travel to multiple service locations throughout the Greater Austin Area

KEY RESPONSIBILITIES

Serve as the lead operational contact for all program activities within assigned geographical area

Coordinate daily meal delivery operations, including route planning, volunteer assignments and issue resolution

Recruit, onboard, and retain volunteers through targeted outreach and relationship building

Maintain and update volunteer and client databases, and ensure accurate documentation of service delivery

Conduct regular site visits to engage volunteers, monitor service quality, and support community partners

Facilitate volunteer recognition efforts, including milestone celebrations, thank-you communications, and engagement events

Collaborate with internal departments to ensure seamless integration of services and support

Represent MOWCTX at community events, volunteer fairs, and outreach activities

Monitor and report on program metrics, volunteer participation, and community engagement outcomes

Support substitute delivery and operational coverage as needed

Contribute to organizational goals by completing required meal shift delivery, program management, or office support

WORKPLACE ENVIRONMENT AND PHYSICAL DEMANDS

• This role may work in an office, field, or service setting
• Requires regular use of computers and standard equipment, and communication via phone, email, and in-person is essential
• Physical demands include prolonged periods of sitting or standing, moving within the workspace, and occasional lifting or transporting of items up to 35–50 pounds

Meals on Wheels Central Texas provides equal employment opportunities to all applicants and employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This employer participates in E-Verify.
We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. If the government cannot confirm that you are authorized to work, you will be given written instructions and an opportunity to contact SSA and/or DHS before any adverse action is taken. Employers may not use E-Verify to pre-screen job applicants and may not influence the choice of documents presented for Form I-9.