Community Programs Assistant - Nonprofit

Junior Center of Art and Science; Oakland (CA); On-site; USD 26,000 - 28,000; Part time

Job summary

East Bay Creative Lab is seeking a Program Assistant to act as a main contact for families and visitors, supporting registration, databases, and basic financial tasks. The role helps the Program Director with operations and program planning in a collaborative nonprofit environment.

The position emphasizes customer service, organization, and teamwork, with responsibilities across daily operations, events, and community outreach, aligning with our mission and programs.

Qualifications

• Customer service mindset for front-facing operations and parent interactions.
• Problem solver with attention to detail and follow-through.
• Adaptable in a dynamic nonprofit environment.

Responsibilities

• Serve as the primary, welcoming point of contact for inquiries via phone, email, and in person.
• Set up, monitor, and manage registration systems for after-school classes, camps, and workshops.
• Maintain program databases and prepare, manage, and distribute student rosters.
• Assist with basic financial tasks and record-keeping.
• Prepare program evaluation surveys, track attendance, and compile reports.
• Support events and community outreach, including staffing and projects.

Skills

Customer Service Mindset

Problem Solver

Adaptable

Tools

Google Workspace

Wordpress

QuickBooks

Mailchimp

Canva

Adobe Illustrator

Photoshop

IT Troubleshooting

Job description

East Bay Creative Lab is seeking a Program Assistant to act as a main contact for families and visitors, supporting registration, databases, and basic financial tasks. The role helps the Program Director with operations and program planning in a collaborative nonprofit environment.

The position emphasizes customer service, organization, and teamwork, with responsibilities across daily operations, events, and community outreach, aligning with our mission and programs.