Community Partnerships Manager

Northwest Human Services, Inc.; Salem (OR); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Healthcare insurance

403(b) retirement plan with company 2%

PTO and holidays

Continuing Education & Training

Wellness program

Job summary

Northwest Human Services (NWHS) is seeking a Community Partnerships Manager to build strategic relationships, collaborate with healthcare providers, public agencies, schools, and community organizations, and expand access to care in Marion and Polk counties. You will develop partnership strategies, coordinate cross-sector solutions, and monitor outcomes to improve services for underserved populations.

This role emphasizes collaboration, accountability, and community-informed care in a nonprofit

Qualifications

• Bachelor's degree in public health, healthcare administration, human services, social work, public administration, community development, communications, business, or related field.
• At least five years of progressively responsible experience in community partnerships, healthcare, human services, public affairs, coalition development, or cross‑sector program implementation.
• Experience translating strategic priorities into work plans, agreements, workflows, and measurable outcomes.
• Demonstrated success developing partnerships, facilitating complex discussions, resolving conflicts, and moving stakeholders toward action.
• Ability to interpret community assessments, demographic information, program data, and performance indicators.

Responsibilities

• Develop Partnership Strategies by creating and maintaining an annual plan aligned with NWHS priorities and community needs.
• Connect Partners and Coordinate Solutions by facilitating forums, listening sessions, and cross-sector meetings.
• Advance Community-Informed Care by identifying barriers and using community feedback to recommend service improvements.
• Strengthen Community Engagement and Advocacy by representing NWHS at events and monitoring policy developments.
• Measure Impact and Ensure Accountability by setting KPIs, tracking progress, and providing leadership with recommendations.

Skills

Relationship building

Strategic thinking

Collaboration

Communication

Accountability

Education

Bachelor's degree

Master's degree

Job description

Northwest Human Services is a non‑profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.

Community Partnerships Manager

Location: Northwest Human Services Adin | 681 Center St. NE, Salem OR 97301

Schedule: Full Time | Monday–Friday

Status: Exempt

Reports to: Chief Strategy Officer

Build Partnerships - Strengthen Communities - Expand Access to Care

What if the right partnership could help a family access behavioral healthcare, connect someone experiencing homelessness with essential services, or bring medical care closer to an underserved community?

At Northwest Human Services (NWHS), we believe healthier communities start with collaboration, compassion, and access to care. As a nonprofit community health and social services organization serving Marion and Polk counties, we support individuals and families navigating complex health and social needs.

We are seeking a Community Partnerships Manager to build strategic relationships, bring organizations together, and turn shared goals into meaningful community impact. You will collaborate with healthcare providers, public agencies, schools, community organizations, funders, and local leaders to strengthen service connections, address barriers, and expand access to care.

What You'll Do

Develop Partnership Strategies

• Create and maintain an annual partnership plan aligned with NWHS priorities and community needs.
• Identify service gaps, referral barriers, and opportunities for collaboration.
• Advise leadership on emerging needs, partnership opportunities, and external risks.

Connect Partners and Coordinate Solutions

• Facilitate community forums, listening sessions, and cross-sector meetings.
• Build collaboration among healthcare, housing, behavioral health, education, public agencies, and culturally specific organizations.
• Develop partnership agreements, referral pathways, and coordinated service approaches with clear goals, responsibilities, and outcomes.
• Address implementation barriers and ensure partners follow through on commitments.

Advance Community-Informed Care

• Identify barriers affecting underserved populations, including people experiencing homelessness, rural communities, and individuals with complex health and social needs.
• Use community feedback, needs assessments, and performance data to recommend service improvements.
• Support innovative care models, including mobile, rural, shelter-based, school-linked, and co-located services.

Strengthen Community Engagement and Advocacy

• Represent NWHS at community events, coalitions, resource fairs, and stakeholder meetings.
• Partner with Communications to increase awareness of NWHS services and community impact.
• Support relationships with government officials and monitor policy and funding developments affecting access to care.
• Identify collaborative grants, contracts, and sponsorship opportunities with program leaders and the grants team.

Measure Impact and Ensure Accountability

• Establish partnership goals, work plans, and key performance indicators (KPIs).
• Track progress, partner commitments, outcomes, and risks.
• Prepare reports and present recommendations to leadership.

What Makes You Successful

• Relationship Building & Trust → Build credibility through active listening, cultural humility, transparency, and consistent follow-through.
• Strategic Thinking & Problem‑Solving → Translate broad strategic goals into clear plans, agreements, workflows, and measurable outcomes.
• Collaboration & Conflict Resolution → Navigate competing stakeholder priorities with diplomacy, facilitate productive conversations, and help partners work toward shared goals.
• Community‑Centered Approach → Recognize opportunities to connect partners, coordinate resources, and improve access to services for underserved communities.
• Accountability & Execution → Balance community needs with organizational capacity, financial sustainability, and operational requirements while ensuring commitments lead to action.

What You'll Bring

Required Qualifications

• Bachelor's degree in public health, healthcare administration, human services, social work, public administration, community development, communications, business, or a related field. Equivalent relevant experience may be considered.
• At least five years of progressively responsible experience in community partnerships, healthcare, human services, public affairs, coalition development, or cross‑sector program implementation.
• Demonstrated success developing partnerships, facilitating complex discussions, resolving conflicts, and moving stakeholders toward action.
• Experience translating strategic priorities into work plans, agreements, workflows, and measurable outcomes.
• Ability to interpret community assessments, demographic information, program data, and performance indicators.

Preferred Qualification

• Master's degree in a relevant discipline.
• Experience with a Federally Qualified Health Center (FQHC), community health center, public health agency, coordinated care organization, healthcare system, or community-based human services organization.
• Familiarity with the Marion and Polk County health and human services ecosystem.
• Experience with MOUs, referral network development, community needs assessments, collaborative grants, advocacy, or public affairs.

Travel requirements

This position works in and around the community on an almost daily basis. A valid driver's license, a reliable working vehicle, and proof of auto insurance are required.

SUMMARY OF BENEFITS

• Healthcare insurance plans: Medical, Dental, Vision
• Group Life: Short‑Term & Long‑Term Disability 100% paid by employer
• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
• Flex Spending Account
• PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
• 7 ½ Paid Holidays a year + 2 paid floating holidays for full‑time positions
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation

Why NWHS?

At NWHS, community partnerships are about more than networking. They are about bringing people and organizations together so individuals and families can better access the care, resources, and support they need.

If you are energized by connecting people, strengthening partnerships, solving complex community challenges, and turning shared goals into measurable impact, we encourage you to apply.

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.

Community | Compassion | Commitment | Integrity

Working together to empower individuals to improve their health, well-being, and safety