Community Partnerships Manager

24 Hour Home Care; Concord (CA); Hybrid; USD 76,000 - 86,000; Full time

Job summary

24 Hour Home Care in California seeks a Community Partnerships Manager to drive referrals, admissions, and revenue growth through strategic relationships with Regional Centers and community partners. Reporting to the Regional Manager, you will execute sales strategies and align outreach with operational capacity.

Responsibilities include building partnerships, expanding service lines, and coordinating with operations to ensure readiness.

Qualifications

• 2+ years of experience in sales, business development, referral generation, or a related growth-focused role.
• Demonstrated success meeting or exceeding sales, referral, or performance targets.
• Spanish fluency required.
• Experience working with Regional Centers, healthcare, home care, or social services strongly preferred.
• Experience with field-based sales, relationship development, and CRM systems; Salesforce experience preferred.

Responsibilities

• Develop and execute strategic sales and outreach plans to achieve referral, admissions, and revenue targets within assigned Regional Center territories.
• Build and strengthen relationships with Regional Centers and community partners through educational presentations, meetings, events, and consistent outreach.
• Identify and pursue new growth opportunities, including service line expansion, alternative referral channels, and community partnerships that support organizational objectives.
• Collaborate with branch Operations and leadership to align referral pipelines with staffing capacity, service readiness, and operational priorities.
• Track and analyze sales activity, referral performance, and return on investment using CRM tools, providing actionable insights and recommendations through regular reporting and Quarterly Business Reviews.

Skills

Sales execution

Referral generation

Business development

Relationship building

Persuasion

Presentation skills

Strategic planning

Performance tracking

Analytical thinking

Self-direction

Accountability

Follow-through

Adaptability

Creative problem solving

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

Build a Career That Changes Lives—Including Your Own.

24 Hour Home Care is a leading provider of home care and community-based services dedicated to helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to growth, innovation, and operational excellence.

Here, the work you do matters. Whether you’re supporting clients directly or helping drive our business forward, every role contributes to improving lives and strengthening the communities we serve.

Grow with purpose. Lead with heart. Make a difference every day.

Watch this short video to see the heart behind our work, hear what drives our team, and discover the impact you can make at 24 Hour Home Care.

You are a passionate and performance-driven t eam player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies :

In the spirit ofOwn(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details!

The Role

The Community Partnerships Manager is responsible for driving referral generation, admissions, and revenue growth through strategic relationships with Regional Centers and community partners. This results-driven role focuses on expanding the organization's presence, strengthening partnerships, and converting outreach efforts into measurable business growth while maintaining a person-centered approach.

Reporting to the Regional Manager, Community Partnerships, the Community Partnerships Manager collaborates with branch Operations and Community Partnerships leadership to execute sales strategies, identify growth opportunities, and align referral activity with operational capacity and service delivery.

Primary Responsibilities

Develop and execute strategic sales and outreach plans to achieve referral, admissions, and revenue targets within assigned Regional Center territories.

Build and strengthen relationships with Regional Centers and community partners through educational presentations, meetings, events, and consistent outreach.

Identify and pursue new growth opportunities, including service line expansion, alternative referral channels, and community partnerships that support organizational objectives.

Collaborate with branch Operations and leadership to align referral pipelines with staffing capacity, service readiness, and operational priorities.

Track and analyze sales activity, referral performance, and return on investment using CRM tools, providing actionable insights and recommendations through regular reporting and Quarterly Business Reviews.

This is a hybrid position, traveling 3-5x/month to the San Andreas Regional Center, and 1x/week in Concord.

Work Schedule

Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time. Depending on the position and business needs, employees may be required to work any scheduled shift within these operating hours.

Compensation

This role offers a combination of guaranteed and variable compensation.

• $10,200 car stipend (paid each paycheck)
• Variable Compensation:
  • Up to $12,000 commission (quarterly payouts)
  • $10,000 annual performance bonus

Note: Total compensation can exceed this range based on performance.

What You Bring to the Table

Qualifications

2+ years of experience in sales, business development, referral generation, or a related growth-focused role.

Demonstrated success meeting or exceeding sales, referral, or performance targets.

Spanish fluency required.

Experience working with Regional Centers, healthcare, home care, or social services strongly preferred.

Experience with field-based sales, relationship development, and CRM systems; Salesforce experience preferred.

Skills

Sales execution, referral generation, and business development

Relationship building, persuasion, and presentation skills

Strategic planning, performance tracking, and analytical thinking

Self-direction, accountability, and consistent follow-through

Adaptability, creative problem solving, and cross-functional collaboration

What We Bring to the Table

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.

Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.

Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position

$76,086 - $86,070 USD