Community Partnerships Manager

24 Hour Home Care; Los Angeles (CA); On-site; USD 76,086 - 86,070; Full time

Benefits offered by this job

Annual bonus

Car stipend

Commission opportunities

Job summary

A trusted in-home care company is seeking a Community Partnerships Manager to drive referrals and revenue growth through dynamic relationships with Regional Centers. The role requires a proactive individual with 3+ years in sales or business development, focused on results and relationship-building. This hybrid position entails in-office work and travel, offering a competitive salary and bonus structure for those looking to make a meaningful impact in the community.

Qualifications

• 3+ years of experience in sales or business development.
• Proven track record of hitting performance targets.
• Spanish fluency preferred.

Responsibilities

• Own and deliver referral, admissions, and revenue targets.
• Build and maintain community partnerships.
• Track and report sales activity and ROI.

Skills

Sales execution

Relationship building

Analytical thinking

Communication

Proactivity

Tools

CRM systems (Salesforce preferred)

Job description

Overview

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people’s lives. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.

At Team 24, we’re driven by one purpose — to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.

You Are

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies. In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page. Sound interesting? Read on for more details!

The Role

The Community Partnerships Manager (CPM) is a front-line growth driver responsible for producing referrals, which supports increasing admissions, and accelerating revenue through strong, consistent engagement with Regional Centers. This role is highly results-oriented and designed for someone who thrives on owning numbers, winning mindshare, and converting relationships into measurable growth. The CPM demonstrates purpose-driven, mission-aligned work with empathy, integrity, and a person-centered approach. While relationship-building is critical, success in this role is defined by outcomes—referrals generated, admissions converted, and sustained growth—achieved through disciplined sales execution and persistent follow-up.

Primary Responsibilities

• Own and deliver referral, admissions, and revenue targets, driving measurable growth through disciplined, high-impact engagement with assigned Regional Centers supporting branch office admissions and revenue targets.
• Execute strategic sales plans in partnership with Community Partnerships leadership and Operations, converting relationships into a consistent, trackable pipeline.
• Build, maintain, and expand strong Regional Center and community partnerships by leading educational presentations, 1:1 meetings, events, and outreach that increase brand visibility and achieve referral KPIs.
• Identify and pursue growth opportunities including service line expansion, alternative channel partnerships, and community and philanthropic initiatives aligned with business and mission objectives.
• Support the branch operations manager and team by educating them on sales activity and pipeline progress, while aligning growth initiatives with operational capacity, QA needs, and hiring readiness.
• Track, analyze, and report sales activity and ROI through CRM tools and Quarterly Business Reviews, delivering clear insights and recommendations to leadership.
• Represent the organization professionally at Regional Center meetings, community events, and partner functions, including occasional evenings and weekends.
• Ensure all sales and partnership activities comply with Regional Center requirements, Title 17, HIPAA, and applicable federal and state regulations.

This is a hybrid role, requiring in-office presence 1x/week and travel to Regional Centers 3-5x/month.

Compensation includes a base salary of $76,086–$86,070, plus up to $12,000 in commission paid quarterly, a $10,000 annual bonus, and a $10,200 car stipend, for total compensation of up to approximately $118,200.

What You Bring To The Table

Skills

• Mindset – Relentlessly focused on results, measuring success through referrals, admissions, revenue, and conversion metrics.
• Self-Starter – Takes ownership of goals and execution, driving growth independently with urgency and accountability.
• Proactivity – Anticipates challenges and opportunities, acting decisively to advance sales and partnership objectives.
• Work Ethic & Follow-Through – Demonstrates persistence, reliability, and integrity, consistently delivering on commitments.
• Communication & Relationship Building – Effectively conveys value propositions, listens actively, and builds trust with partners and internal teams.
• Analytical Thinking – Uses data and insights to evaluate performance, identify trends, and optimize outreach strategies.
• Flexibility & Adaptability – Adjusts quickly to evolving priorities, partner needs, and dynamic market conditions.
• Coachable & Growth-Oriented – Open to feedback, continuous learning, and professional development to strengthen performance.
• Creativity & Innovation – Demonstrates the ability to generate original ideas, approach challenges with curiosity, and develop practical solutions that improve processes, engagement, or outcomes.

Qualifications

• 3+ years of experience in sales, business development, referrals, or growth-focused roles.
• Proven track record of hitting or exceeding performance targets.
• Spanish fluency preferred
• Experience working with Regional Centers, healthcare, home care, or social services strongly preferred.
• High comfort level with field-based sales, in-person influence, and independent execution.
• Proficiency in CRM systems (Salesforce preferred) and performance tracking.
• Strong executive presence, persuasion, and presentation skills.

What We Bring To The Table

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.

Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.

Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.

• By Email: [e-mail]
• By Web: https://dcba.lacounty.gov/contact-us/
• By Phone: [phone]

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position: $76,086 USD - $86,070 USD