Community Outreach Worker

Joint Council For Economic Opportunity; United States; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Community Outreach Program Worker to coordinate and deliver essential services to low-income residents. In this impactful role, you will conduct outreach to inform the community about available resources, assist clients with applications for various assistance programs, and maintain accurate client tracking information. This position offers the chance to make a meaningful difference in people's lives while working in a supportive and collaborative environment. If you are passionate about helping others and possess strong interpersonal skills, this opportunity is perfect for you.

Qualifications

• High school diploma or GED with 6 months of related experience.
• Ability to develop relationships and maintain effective communication.

Responsibilities

• Conduct outreach to inform residents about available services.
• Assist consumers with applications for various assistance programs.
• Maintain client tracking information in the CAPTAIN system.

Skills

Interpersonal Skills

Problem-Solving Skills

Resourcefulness

Creativity

Judgment

Education

High School Diploma or GED

Tools

CAPTAIN (client tracking system)

Job description

JCEO is a private, not-for-profit human service agency that serves the residents of Clinton and Franklin Counties in New York State. All programs are based on JCEO's mission to alleviate poverty through practical, timely, and innovative services that emphasize and develop problem-solving skills for people.

The Community Outreach Program Worker coordinates and delivers direct services including information, referrals and advocacy to low income residents and supports projects for community improvement.

Full-Time, Non-Exempt
Location: On-Site at our BlackBrook Outreach; 18 North Main Street, AuSable Forks, NY 12912
Hourly Rate of Pay: $18.50

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Conducts outreach designed to inform all service area residents of the services and resources available.
• Promotes projects, identified by the Community Outreach Program Director.
• Submits all reports as requested by the Community Outreach Program Associate Director on a timely basis.
• Enters and maintains all client tracking information in CAPTAIN (client tracking system).
• Assists eligible consumers with applications for: Christmas Bureau, Supplemental Nutrition Assistance Program (SNAP) Benefits, Home Energy Assistance Program (HEAP), Emergency Fuel, Housing and Urban Development (HUD), United States Department of Agriculture (USDA), Women Infants and Children Food Program (WIC), Continuing Education, Weatherization, Empower and other designated programs.
• Provides consumers with information about available services and makes appropriate referrals as needed.
• Travel required within service areas.
• Attends all required trainings and program meetings.
• Performs all other related duties as assigned. Complies with all health and safety regulations.
• Performs all duties in a manner consistent with the mission and goals of the Joint Council for Economic Opportunity, Inc.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) and six months of related experience and/or training; or an equivalent combination of education and experience.

SKILLS AND ABILITIES
Ability to develop productive relationships with people in need. Ability to establish and maintain effective interpersonal and intergroup relations. Ability to be resourceful, creative, tactful, and courteous. Ability to use initiative and good judgment.

CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid Driver’s License. This position requires the successful candidate to obtain and maintain a valid Department of Transportation (DOT) medical certification within the first 30 days of hire. Re-certification will be required as specified by DOT guidelines.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
JCEO is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at 518-561-6310 or via email at [e-mail].