Community Outreach Worker

JCEO | Joint Council for Economic Opportunity of Clinton and Franklin Counties; City of Plattsburgh (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Generous Paid Time Off

Public Service Loan Forgiveness Qualif

Tuition Assistance

Employee Assistance Program

Employer Paid Life Insurance

401K Retirement Plan

North Country Chamber Discounts

Job summary

JCEO is a private, not-for-profit Community Action Agency serving Clinton and Franklin Counties, NY since 1966. The Community Outreach Program Worker coordinates direct services, information, referrals and advocacy for low income residents, supporting community improvement projects.

This full-time, on-site role at 54 Margaret Street Plattsburgh offers a rate of pay of $19.05/hour with benefits including medical, dental, vision, generous PTO and retirement plans.

Qualifications

• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

Responsibilities

• Outreach to inform residents about services and resources.
• Promote projects identified by the Community Outreach Program Director.
• Submit reports in a timely manner to the appropriate director.
• Enter and maintain client tracking information in CAPTAIN.
• Assist eligible consumers with applications for SNAP, HEAP, and other programs.

Skills

Reading & interpretation

Report writing

Public speaking

Education

High school diploma or GED

6 months related experience

Job description

JCEO is a private, not-for-profit Community Action Agency that has been serving Clinton and Franklin Counties in New York State since 1966. Through a comprehensive list of services, JCEO offers a helping hand to the working poor, the elderly, the sick, and the disadvantaged. Our legacy is defined by our staff and volunteers' unwavering dedication to enhancing the lives of our neighbors, creating an environment where those in need actively engage in their pursuit for self-sufficiency.

The Community Outreach Program Worker coordinates and delivers direct services including information, referrals and advocacy to low income residents and supports projects for community improvement.

Full time, Non-Exempt, Full-Time Position

Location: On-Site at 54 Margaret Street Plattsburgh, NY

Rate of Pay: $19.05/hour

Benefits

• Medical
• Dental
• Vision
• Generous Paid Time Off
• Qualifying Employer for Public Service Loan Forgiveness
• Tuition Assistance to meet job requirements
• Employee Assistance Program
• Employer Paid Life Insurance
• 401K Retirement Plan
• North Country Chamber of Commerce Discounts

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conducts outreach designed to inform all service area residents of the services and resources available.
• Promotes projects, identified by the Community Outreach Program Director.
• Submits all reports as requested by the Community Outreach Program Associate Director on a timely basis.
• Enters and maintains all client tracking information in CAPTAIN (client tracking system).
• Assists eligible consumers with applications for; Christmas Bureau, Supplemental Nutrition Assistance Program (SNAP) Benefits, Home Energy Assistance Program (HEAP), Emergency Fuel, Housing and Urban Development (HUD), United States Department of Agriculture (USDA), Women Infants and Children Food Program ( WIC), Continuing Education, Weatherization, Empower and other designated programs.
• Provides consumers with information about available services and makes appropriate referrals as needed.
• Travel required within service areas.
• Attends all required trainings and program meetings.
• Performs all other related duties as assigned.
• Complies with all health and safety regulations.
• Performs all duties in a manner consistent with the mission and goals of the Joint Council for Economic Opportunity, Inc.

Supervisory Responsibilities

This Community Outreach Program Worker may supervise or coordinate volunteers with the direction of the Community Outreach Director. This position carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

High school diploma or general education degree (GED) and six months of related experience and/or training; or an equivalent combination of education and experience.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance
• instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Skills And Abilities

• Ability to develop productive relationships with people in need.
• Ability to establish and maintain effective interpersonal and intergroup relations.
• Ability to be resourceful, creative, tactful, and courteous.
• Ability to use initiative and good judgment.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid Driver’s License.

This position requires the successful candidate to obtain and maintain a valid Department of Transportation (DOT) medical certification within the first 30 days of hire. Re-certification will be required as specified by DOT guidelines. Please note that the cost of the certification exam only will be covered by JCEO, but any additional associated costs (e.g., medical evaluations or appointments) will be the responsibility of the employee.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds.

Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

JCEO is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at 518-561-6310 or via email at [e-mail].