Community Outreach & Volunteer Coordinator

HEARTS FOUNDATION, INC.; Buffalo (NY); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

401(k)

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Health, Dental, and Vision Insurance

Job summary

Hearts for the Homeless invites applications for an Outreach Assistant in Buffalo, NY. This part-time, day-shift role supports the Clothing Closet, volunteer coordination, client services, and donations, helping the Outreach Ministry serve neighbors in need.

The Outreach Assistant will work approximately 25–30 hours per week, with Saturday availability required, and will assist with outreach activities, client services, donations, and events.

Qualifications

• High school diploma or GED preferred.
• Experience in customer service, nonprofit work, or volunteering helpful but not required.
• Strong communication and interpersonal skills.
• Ability to work with individuals from diverse backgrounds.
• Strong organizational and multitasking skills.
• Ability to work independently while also functioning as part of a team.
• Dependable, professional, and able to work in a fast-paced environment.
• Basic computer skills (Microsoft Office/Google Workspace).
• Valid driver’s license preferred but not required.

Responsibilities

• Assist with daily operations of Outreach programs and services.
• Coordinate and support volunteers, including providing direction and coverage.
• Operate Clothing Closet during public hours.
• Provide welcoming, respectful customer service to clients, guests, volunteers, donors, and community members.
• Assist clients with accessing available resources and services.
• Receive, organize, sort, and distribute donations and supplies.
• Maintain an organized, clean Outreach environment.
• Help set up and prepare areas for Outreach activities and events.
• Monitor inventory and communicate supply needs to the Outreach Program Manager.
• Complete required forms, records, statistics, and other documentation accurately.
• Assist with special events, community activities, and Outreach initiatives.
• Follow all safety, sanitation, and service standards.
• Maintain confidentiality and treat all individuals with dignity and respect.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Teamwork

Dependable

Education

High school diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

Hearts for the Homeless invites applications for an Outreach Assistant in Buffalo, NY. This part-time, day-shift role supports the Clothing Closet, volunteer coordination, client services, and donations, helping the Outreach Ministry serve neighbors in need.

The Outreach Assistant will work approximately 25–30 hours per week, with Saturday availability required, and will assist with outreach activities, client services, donations, and events.