Community Outreach Specialist (Bilingual English/Spanish)

New York Psychotherapy and Counseling Center (NYPCC); New York (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

Join a leading mental health organization as a Community Outreach Specialist at NYPCC. This pivotal role involves outreach, coordination, and collaboration with community organizations to enhance service visibility. Ideal candidates are bilingual in English and Spanish with a background in business administration or human services, eager to make a meaningful impact in their community.

Benefits

Student loan repayment assistance

100% paid Medical, Dental, and Vision Insurance

Paid Time Off and Company Paid Holidays

403B Retirement Plan with Company Match

Health and Wellness Events

Qualifications

• Bilingual in English/Spanish.
• 3-4 years of experience managing outreach or business development staff.
• Valid NYS Driver’s License.

Responsibilities

• Conduct outreach and engagement activities with community organizations.
• Lead a team of Outreach Specialists.
• Plan and coordinate outreach activities to attract parents and caregivers.

Skills

Community outreach

Communication

Project coordination

Public speaking

Flexible and adaptable

Detail-oriented

Social media knowledge

Education

Bachelor's Degree in Business Administration, Business Development, Psychology or Human Services

Master's Degree

Tools

Microsoft Office

CRM platforms (e.g., Salesforce)

Job description

Community Outreach Specialist (Bilingual English/Spanish)

Community Outreach Specialist (Bilingual English/Spanish)

1 week ago Be among the first 25 applicants

Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.

NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.

NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being.

Why Work at NYPCC:

• We Pay Down Your Student Loans!
• Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
• Paid Time Off and Company Paid Holidays
• 403B Retirement Plan with Company Match
• NYPCC Health and Wellness Events

Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.

NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.

NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being.

Why Work at NYPCC:

• We Pay Down Your Student Loans!
• Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
• Paid Time Off and Company Paid Holidays
• 403B Retirement Plan with Company Match
• Amazing Workplace Culture
• NYPCC Health and Wellness Events

Job Description

The Community Outreach Specialist will be responsible for conducting telephone, written, and face to face outreach and engagement activities to facilitate collaborations with community-based organizations, such as Doctor’s offices, schools, faith-based organizations, etc.

Responsibilities:

• Work closely with theDirector of Administration and Marketingand Program Administrator at each NYPCC site, to develop and implement a strategic outreach plan as set forth as a team
• Develop short-term outreach plan and goals
• Identify and engage community and faith-based organizations
• Plan and coordinate outreach activities in designated areas that are intended to identify, capture the attention and interest of parents and caregivers that meet the requirements of our program
• Attend the following events:Health Fairs/Community Events, Community Fairs, Door to Door Engagement, Flyer Distribution, Specific Site Engagement and Recruitment.
• Flexibility to attend events on short notice
• Identify and attend consortiums, meetings and to inform organizations about and increase the visibility of NYPCC’s services
• Effectively lead a team of Outreach Specialists to enhance team performance and productivity
• Support with organizing and facilitating NYPCC workshops and agency presentations to community partners and schools
• Plan and coordinate activities to develop linkage agreements with other community organizations and agencies to host parent coaching groups
• Maintain outreach logs and complete tracking tools in a timely manner
• Attend and engage in team and external meetings
• Attend training and professional development as and when required
• Carry out other duties commensurate with the job title as delegated by Supervisor
  
  

Qualifications

• Minimum of Bachelors Degree is required; preferably in Business Administration, Business Development (in the non-profit sector), Psychology, or Human Services. Master’s Degree is a plus!
• Bilingual in English/Spanish
• Must have valid NYS Driver’s License
• 3-4 years of experience managing an outreach or business development staff
• Experience in community outreach and the ability to build and maintain successful strategic partnerships
• Welcoming, enthusiastic, and energetic demeanor with the ability to communicate information clearly and concisely.
• Must be able/willing to conduct field outreach and travel within assigned boroughs viacar or public transportation
• High level of motivation, self-direction, and the ability to work independently in the community
• Computer literacy.
• Efficiency using Microsoft Office, (Excel, PowerPoint, Word, Outlook) the internet and CRM platforms, such as, Salesforce
• Effective personnel management and project coordination skills
• Comfortable with public speaking and giving presentations
• Strong written and verbal communications skills and effective time management skills
• Ability to work independently and collaboratively in a demanding and complex work environment to carry out assignments with attention to detail
• Ability to prioritize and adjust to change
• Strong knowledge of social media and other basic marketing platforms.
• Detail-orientated with the ability to manage multiple projects at a time.
• Strong demonstration of professionalism
  
  

Additional Information

Salary: $50,000 - $60,000 per year

Compensation will commensurate with experience and qualifications.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Mental Health Care

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