Community Outreach Specialist

Fit Fusion, LLC; Hampden Township (PA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Free uniforms

Opportunity for advancement

Training & development

Job summary

Fit Fusion, LLC is seeking a passionate Community Outreach Specialist in Hampden Township, PA. In this role, you will engage the community and promote the Crunch Fitness brand, encouraging individuals to join the fitness revolution. Your responsibilities include attending local events, building relationships, and generating leads from prospective members.

The ideal candidate will possess at least one year of experience in a service-oriented position, strong communication skills, and a solid customer service background. Join us in making a positive impact in the local fitness community!

Qualifications

• 1+ year in a service-oriented role preferred.
• Effective reading and writing skills are mandatory.
• CPR/AED certification required (can be obtained within 30 days).

Responsibilities

• Represent Crunch Fitness at community events professionally.
• Generate excitement about fitness and wellness.
• Collect lead information and maintain accurate records.
• Build relationships with community partners.
• Manage outreach booths and promotional materials.

Skills

Customer service orientation

Effective communication

Lead generation

Job description

NCO Community Outreach Specialist | Job Description

Benefits

• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Training & development

Overview

The Community Outreach Specialist plays a key role in expanding Crunch Fitness’s presence by stepping directly into the community with energy, enthusiasm, and a passion for healthy living. This role focuses on building genuine connections, sparking excitement about the Crunch Fitness experience, and inspiring prospective members to take the first step toward their fitness goals. Through engaging conversations, on‑site events, and positive representation of the brand, the specialist gathers lead information from interested individuals and helps introduce them to the Crunch Fitness community. Their mission is to create memorable interactions that turn curiosity into motivation and motivation into membership.

Responsibilities

• Represent Crunch Fitness with enthusiasm and professionalism at community events, local businesses, and public gatherings.
• Initiate friendly, engaging conversations to introduce the Crunch Fitness brand and its offerings.
• Generate excitement about fitness, wellness, and the Crunch Fitness experience to attract prospective members.
• Collect lead information from interested individuals and accurately record it for follow‑up.
• Build positive relationships with community partners, event organizers, and local organizations.
• Identify high‑traffic opportunities and propose new outreach locations or events.
• Set up and manage outreach booths, displays, and promotional materials.
• Communicate Crunch Fitness’s mission, programs, and membership benefits in a clear, compelling way.
• Support marketing campaigns by distributing materials and promoting special offers.
• Track outreach activity, engagement, and lead‑generation metrics to help refine strategy.
• Maintain a strong understanding of Crunch Fitness services to answer questions confidently.
• Uphold brand standards and ensure every interaction reflects Crunch Fitness’s energy and values.

Requirements

• Minimum 1 year of experience in a service‑oriented position preferred.
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills.
• Strong customer service orientation and communication skills.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Reliable transportation – this position will require using your own transportation at times.