Community Outreach Specialist

Crunch Fitness; Algonquin (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Free uniforms

Opportunity for advancement

Training & development

Job summary

Crunch Fitness is seeking a Community Outreach Specialist in Algonquin, Illinois. This role is pivotal in expanding brand presence through community engagement and building connections. You will be responsible for representing Crunch Fitness at various events, generating excitement about fitness, and collecting lead information to inspire potential memberships.

The ideal candidate has strong communication skills, a customer service orientation, and a minimum of 1 year of service experience. A valid CPR/AED certification is required. This position also requires reliable transportation.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Effective reading and writing skills.

Responsibilities

• Represent Crunch Fitness at community events with enthusiasm.
• Initiate engaging conversations to introduce the Crunch brand.
• Collect lead information from interested individuals.
• Build positive relationships with community partners.

Skills

Strong communication skills

Customer service orientation

Ability to initiate conversations

Job description

Benefits:

• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Training & development

NCO Community Outreach Specialist | Job Description

The Community Outreach Specialist plays a key role in expanding Crunch Fitness’s presence by stepping directly into the community with energy, enthusiasm, and a passion for healthy living. This role focuses on building genuine connections, sparking excitement about the Crunch Fitness experience, and inspiring prospective members to take the first step toward their fitness goals. Through engaging conversations, on‑site events, and positive representation of the brand, the specialist gathers lead information from interested individuals and helps introduce them to the Crunch Fitness community. Their mission is to create memorable interactions that turn curiosity into motivation and motivation into membership.

Responsibilities

• Represent Crunch Fitness with enthusiasm and professionalism at community events, local businesses, and public gatherings
• Initiate friendly, engaging conversations to introduce the Crunch Fitness brand and its offerings
• Generate excitement about fitness, wellness, and the Crunch Fitness experience to attract prospective members
• Collect lead information from interested individuals and accurately record it for follow‑up
• Build positive relationships with community partners, event organizers, and local organizations
• Identify high‑traffic opportunities and propose new outreach locations or events
• Set up and manage outreach booths, displays, and promotional materials
• Communicate Crunch Fitness’s mission, programs, and membership benefits in a clear, compelling way
• Support marketing campaigns by distributing materials and promoting special offers
• Track outreach activity, engagement, and lead‑generation metrics to help refine strategy
• Maintain a strong understanding of Crunch Fitness services to answer questions confidently
• Uphold brand standards and ensure every interaction reflects Crunch Fitness’s energy and values

Requirements

• Minimum 1 year of experience in a service-oriented position preferred
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills
• Strong customer service orientation and STRONG communication skills
• CPR/AED certification required (can be obtained within 30 days of hire)
• Reliable Transportation - this position WILL require using your own transportation at times