Community Outreach Specialist

Crunch Fitness; Denver (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Free uniforms

Opportunity for advancement

Training & development

Job summary

Crunch Fitness in Denver is seeking a Community Outreach Specialist to expand their presence by engaging with the community and inspiring prospective members. The specialist will represent the brand at various events, collect lead information, and build positive relationships.

The ideal candidate will have strong communication skills and customer service orientation, with at least 1 year of experience in a service-oriented position. This role offers valuable opportunities for professional growth and community involvement.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Strong customer service and communication skills.
• Ability to demonstrate proficiency in reading and writing.

Responsibilities

• Represent Crunch Fitness at community events with enthusiasm.
• Initiate engaging conversations to introduce the brand.
• Collect lead information and track engagement metrics.

Skills

Customer service orientation

Effective communication

Lead generation

Relationship building

Job description

NCO Community Outreach Specialist | Job Description

Benefits

• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Training & development

Overview

The Community Outreach Specialist plays a key role in expanding Crunch Fitness’s presence by stepping directly into the community with energy, enthusiasm, and a passion for healthy living. This role focuses on building genuine connections, sparking excitement about the Crunch Fitness experience, and inspiring prospective members to take the first step toward their fitness goals. Through engaging conversations, on‑site events, and positive representation of the brand, the specialist gathers lead information from interested individuals and helps introduce them to the Crunch Fitness community. Their mission is to create memorable interactions that turn curiosity into motivation and motivation into membership.

Responsibilities

• Represent Crunch Fitness with enthusiasm and professionalism at community events, local businesses, and public gatherings.
• Initiate friendly, engaging conversations to introduce the Crunch Fitness brand and its offerings.
• Generate excitement about fitness, wellness, and the Crunch Fitness experience to attract prospective members.
• Collect lead information from interested individuals and accurately record it for follow‑up.
• Build positive relationships with community partners, event organizers, and local organizations.
• Identify high‑traffic opportunities and propose new outreach locations or events.
• Set up and manage outreach booths, displays, and promotional materials.
• Communicate Crunch Fitness’s mission, programs, and membership benefits in a clear, compelling way.
• Support marketing campaigns by distributing materials and promoting special offers.
• Track outreach activity, engagement, and lead‑generation metrics to help refine strategy.
• Maintain a strong understanding of Crunch Fitness services to answer questions confidently.
• Uphold brand standards and ensure every interaction reflects Crunch Fitness’s energy and values.

Requirements

• Minimum 1 year of experience in a service‑oriented position preferred.
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills.
• Strong customer service orientation and communication skills.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Reliable transportation – this position will require using your own transportation at times.