Community Outreach Representative (Charlotte, NC)

Alignment Healthcare USA, LLC in; Charlotte (NC); Hybrid; USD 49,000 - 74,000; Full time

Job summary

Alignment Health is seeking an energetic Community Outreach Representative to serve as the face of our organization in the Charlotte community. You will generate leads, educate on health resources, and build partnerships with senior-focused groups.

The role requires minimum two years in outreach, strong communication and relationship-building, and the ability to travel locally around the market. A state health license may be pursued after hire, with remote work possible by manager approval.

Qualifications

• Minimum of two (2) years of experience in community outreach, grassroots marketing, or lead generation through in-person events.
• Strong communication, presentation, and relationship-building skills.
• Ability to engage diverse audiences and represent Alignment professionally in the community.
• Strong organizational, time management, and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).

Responsibilities

• Generate qualified leads through community outreach, events, and relationship-building activities.
• Represent Alignment Health Plan at health fairs, community events, educational seminars, senior centers, faith-based organizations, and other local venues.
• Build and maintain relationships with community leaders, healthcare providers, senior organizations, and referral partners.
• Educate prospective members on Alignment Health Plan's benefits, services, provider network, and available healthcare resources.
• Collaborate with sales, marketing, and compliance teams to support outreach efforts and community engagement initiatives.
• Plan, coordinate, and present at community events, member education sessions, and new member orientation programs.
• Maintain event calendars, track outreach activities, and provide regular reporting on lead-generation efforts.
• Conduct outreach to physician offices and community partners to promote Alignment Health Plan and support referral opportunities.
• Support special projects and additional community outreach initiatives as assigned.

Skills

Communication

Presentation

Relationship-building

Time management

Problem solving

Education

High School Diploma or GED

Bachelor's degree

Tools

MS Office Suite

Job description

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Make an Impact in Your Community. Alignment Health is seeking an energetic and relationship-driven Community Outreach Representative to serve as the face of our organization in the local community. In this role, you will build meaningful partnerships, educate community members about healthcare resources, and create opportunities that drive awareness, engagement, and growth. This position is ideal for someone who enjoys connecting with people, representing a mission-driven organization, and making a difference through community engagement.

*Candidates must reside in Charlotte, NC.

What You'll Do:

• Generate qualified leads through community outreach, events, and relationship-building activities.
• Represent Alignment Health Plan at health fairs, community events, educational seminars, senior centers, faith-based organizations, and other local venues.
• Build and maintain relationships with community leaders, healthcare providers, senior organizations, and referral partners.
• Educate prospective members on Alignment Health Plan's benefits, services, provider network, and available healthcare resources.
• Collaborate with sales, marketing, and compliance teams to support outreach efforts and community engagement initiatives.
• Plan, coordinate, and present at community events, member education sessions, and new member orientation programs.
• Maintain event calendars, track outreach activities, and provide regular reporting on lead-generation efforts.
• Conduct outreach to physician offices and community partners to promote Alignment Health Plan and support referral opportunities.
• Support special projects and additional community outreach initiatives as assigned.

What We're Looking For:

Required Qualifications

• Minimum of two (2) years of experience in community outreach, grassroots marketing, or lead generation through in-person events.
• Strong communication, presentation, and relationship-building skills.
• Ability to engage diverse audiences and represent Alignment professionally in the community.
• Strong organizational, time management, and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
• High School Diploma or GED.
• Valid driver's license, current vehicle registration, and proof of insurance.
• Ability to obtain a state health insurance license within six (6) months of hire.

Preferred Qualifications

• Bachelor's degree.
• Five (5) or more years of healthcare, community outreach, or healthcare marketing experience.
• Experience working in Medicare, Medi-Cal, or managed care environments.

Travel & Work Requirements

• Approximately 80% or more local travel within the assigned market.
• Occasional air travel as needed.
• Reliable transportation required.
• Ability to work evenings and extended hours to support community events and outreach activities.
• Remote work may be available with manager approval.

Why Join Alignment?

At Alignment, you'll have the opportunity to build meaningful relationships, connect individuals to valuable healthcare resources, and make a direct impact in the communities we serve.

Your work will help raise awareness, improve access to care, and support healthier outcomes for our members every day.

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Pay Range:

$49,486.00 - $74,228.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

Alignment Health is championing a new path in senior care that empowers members to age well and live their most vibrant lives. Our mission-focused team makes high-quality, low-cost care a reality for members every day. Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most. We believe that great work comes from people who are inspired to be their best. We've built a team of people who want to make a difference in the lives of the seniors we serve. Come join the team that is changing health care - one person at a time.