Community Outreach Representative

Dupaco; Cedar Rapids (IA); On-site; USD 52,000 - 72,000; Full time

Job summary

Dupaco Community Credit Union in Cedar Rapids seeks a Community Outreach professional to build partnerships with local businesses, community organizations, current members, and prospective members to drive growth and expand reach. You’ll serve as a trusted resource, helping individuals and businesses strengthen their financial well‑being through tailored products and services.

Join a collaborative team that values voice and impact.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Experience in sales preferred.
• Self-starter with high energy and motivation.
• Excellent written, verbal, public speaking, and presentation skills.
• Ability to travel to various sites and understand financial industry regulations.

Responsibilities

• Join the Cedar Rapids Community Outreach team with onsite visits and ongoing relationships across chartered counties.
• Assist with growth by increasing membership, member deposits, and loans.
• Manage ongoing relationships with businesses and partnerships through regular communication and site visits.
• Onboard new members in a fast-paced environment with high accuracy.
• Identify member needs to deepen relationships and expand product usage.
• Generate leads to grow your book of business with team support.
• Read credit reports and identify loan referral opportunities.
• Understand Dupaco products and refer to subject matter experts as needed.
• Create and deliver presentations to educate members and promote Dupaco products.
• Use technology to track sales calls, visits, and presentations with current and prospective contacts.
• Perform other duties as assigned.

Skills

Sales

Public Speaking

Presentation

Relationship Building

Credit Reports

Travel

Education

Bachelor's degree

Job description

Passionate about building relationships and making a positive impact in the community? This role focuses on developing strong partnerships with local businesses, community organizations, current members, and prospective members to drive growth and expand our reach. By serving as a trusted resource, you'll help individuals and businesses strengthen their financial well-being through tailored products, services, and solutions that meet their unique needs.

A Dupaco Career is different. You'll work with an inclusive crew of caring and passionate people working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. Dupaco offers a comprehensive benefits package, a competitive salary, and various development opportunities!

#DupacoDifference. https://www.youtube.com/watch?v=Oy_rZxNXcC8

You’ll be:

• Joining the Cedar Rapids Community Outreach team with onsite visits, initial sales calls, and ongoing relationships in all chartered counties.
• Assist with credit union growth by increasing membership and member deposits and loans.
• Manage on-going relationships with businesses and partnerships through regular communication and on-site visits.
• Onboard new members in a quick-paced environment while maintaining a high level of accuracy.
• Identify existing member and new member needs with a focus on deepening relationships by looking for ways to increase the average number of products per member.
• Generate leads with the intent to grow your book of business with support from team.
• Proficient in reading credit reports with the ability to identify loan referrals.
• Develop an understanding of credit union products and services with the ability to make a qualified sales referral to subject matter experts.
• Assist in creating and delivering presentations with the intent of educating, while promoting Dupaco products and services.
• General understanding of technology utilized to enhance business and member relationships including tracking sales calls, visits and presentations with current and prospective contacts.
• Perform other duties as assigned.

You’ll Need:

• Bachelor’s degree in related field or equivalent experience.
• Experience in sales preferred.
• Must be self-starter with high energy and motivation.
• Excellent written, verbal, public speaking, and presentation skills.
• Ability to make sound decisions with a thorough knowledge and understanding in credit union policies and procedures.
• Ability to make sound decisions based on understanding of financial industry regulations.
• Ability to travel to various sites.