Community Outreach & Programs Liaison

YMCA of Greater Boston; Boston (MA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

FREE YMCA Membership for you

Discount on Specialty Programs like PT

Discounted or FREE family membership

Robust Retirement Plan up to 10%

Health, Dental, and Vision Benefit

Vacation and Sick Time

Job summary

The YMCA of Greater Boston is seeking a Community Liaison to connect communities with YMCA programs and resources. You will build relationships, facilitate outreach, and support the development of community-centered initiatives from the association office in Boston.

Responsibilities include coordinating events, gathering feedback, and ensuring programs are accessible and responsive to community priorities while collaborating with schools, nonprofits, and other partners.

Qualifications

• Experience working in community-based programs, outreach, or human services.
• Experience facilitating groups or community meetings.
• Familiarity with asset-based, community-centered approaches.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to work effectively as part of a team.
• Ability to handle multiple tasks, work independently, solve problems and manage time.
• Lived experience in the communities served is preferred.

Responsibilities

• Build trust with community members and partners through active listening.
• Serve as a visible representative of the YMCA in community settings.
• Develop plans to connect individuals/families with YMCA programs and resources.
• Build relationships with community members, residents, and stakeholders.
• Facilitate two-way communication between the YMCA and community partners.
• Attend community meetings, events, and coalitions to stay informed and engaged.
• Plan and implement community-based programs and services in partnership with providers.
• Coordinate logistics for programs, workshops, and events, including scheduling, outreach, and materials.
• Identify barriers to current or sustained participation and work to reduce them.
• Conduct targeted outreach to engage participants and partners.
• Build awareness of YMCA programs/services.
• Develop culturally responsive outreach materials and strategies.
• Gather community feedback through conversations, surveys, and focus groups.
• Document insights, participation data, and outcomes to inform program improvement.
• Share community perspectives with internal teams to support development of a new physical YMCA center.
• Support partnerships with schools, nonprofits, faith-based organizations, and other groups.
• Help identify opportunities for collaboration and shared initiatives.
• Represent the organization in cross-sector collaborations as needed.

Skills

Community outreach

Cultural competency

Group facilitation

Communication skills

Interpersonal skills

Team collaboration

Time management

Lived experience

Education

High school diploma or equivalent

Job description

The YMCA of Greater Boston is seeking a Community Liaison to connect communities with YMCA programs and resources. You will build relationships, facilitate outreach, and support the development of community-centered initiatives from the association office in Boston.

Responsibilities include coordinating events, gathering feedback, and ensuring programs are accessible and responsive to community priorities while collaborating with schools, nonprofits, and other partners.