Community Outreach Navigator

City of Richmond; Richmond (VA); On-site; USD 39,000 - 53,000; Full time

Job summary

City of Richmond seeks a Community Ambassador to serve as a visible link between residents, City government, and community resources. You will perform outreach, gather feedback, and connect residents with services across diverse neighborhoods.

The role includes training, mentoring, and professional development to build transferable skills for future City employment. Flexibility to support multiple communities is required.

Qualifications

• No specific education required.
• Flexibility to work across multiple communities based on business needs.
• Experience in community engagement is helpful but not required.

Responsibilities

• Conduct door-to-door and place-based outreach in City neighborhoods.
• Share information about City services and events to residents and community groups.
• Collect feedback, conduct surveys, and document resident needs and referrals.
• Support community events, partnerships, and resource distribution efforts.
• Document activities and assist with program coordination and follow-up.

Skills

Communication

Active listening

Teamwork

Reliability

Confidentiality

Adaptability

Job description

City of Richmond seeks a Community Ambassador to serve as a visible link between residents, City government, and community resources. You will perform outreach, gather feedback, and connect residents with services across diverse neighborhoods.

The role includes training, mentoring, and professional development to build transferable skills for future City employment. Flexibility to support multiple communities is required.