Community Outreach Internship

Casa de la Familia; Santa Ana (CA); On-site; Full time

Job summary

CASA DE LA FAMILIA in Santa Ana is offering a non-paid internship for students seeking to fulfill their Undergraduate program hours. The role involves various administrative tasks such as answering phones, scheduling appointments, maintaining reports, and supporting case managers. Candidates should be bilingual in English and Spanish, possess strong communication skills, and be proficient in MS Office. The internship requires a commitment of at least 10 hours a week for six months.

Qualifications

• Proven experience as an administrative assistant or office admin assistant.
• Knowledge of office management systems and procedures.
• Ability to prioritize work effectively.

Responsibilities

• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute emails and correspondence.
• Assist in the preparation of scheduled reports.
• Research and maintain a list of community mental health events.

Skills

Bilingual in English and Spanish

Excellent written and verbal communication skills

Strong organizational skills

Proficiency in MS Office

Attention to detail

Excellent time management skills

Problem-solving skills

Tools

MS Excel

MS PowerPoint

Office equipment

Job description

About Us

Casa de la Familia specializes in the treatment of post-traumatic, anxiety, and depressive disorders through the provision of crisis intervention and long-term individual and family therapy. We work closely with city, county, and state social service agencies, police departments, victim advocates, family resource centers, nonprofit agencies, and community service programs. The primary focus for the services we provide is the underserved and underrepresented minority populations, taking care to provide culturally appropriate and relevant services.

Internship Description

Casa Counseling is looking for Students who are interested in completing their Internship hours for their Undergraduate program with us at the Orange County offices.

We are looking for a responsible intern to perform a variety of administrative tasks. The duties of the Administrative Assistant include providing support to our case managers. Responsibilities include making travel and meeting arrangements, preparing reports, answering phones, speaking with clients, and more. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment.

Responsibilities

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute emails, correspondence memos, letters, faxes, and forms
• Assist in the preparation of regularly scheduled reports
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Provide general support to the administration
• Act as the point of contact for internal and external clients
• Provide event support before and during community mental health events
• Research and maintain a list of community mental health events

Skills

• Bilingual in English and Spanish
• Proven experience as an administrative assistant or office admin assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task

Please note this is a Non-Paid position. We are looking for someone who can commit 6 months and at least 10 hours a week.