Community Outreach & Engagement Specialist — Hybrid/Remote

Managed Health Services (MHS); Indianapolis (IN); Hybrid; USD 26,000 - 45,000; Full time

Job summary

Centene's Managed Health Services in Indianapolis seeks a marketing and communications professional to plan and evaluate state-wide programs, focusing on outreach, education, and community partnerships. You will design and review member materials, coordinate events, and present health topics to members, collaborating with multiple departments to address concerns and feedback.

The role requires residency near Indianapolis, 2+ years in PR/marketing or customer service, and a willingness to travel

Qualifications

• High school diploma or equivalent required.
• 2+ years in public relations, marketing, or customer service.
• Strong verbal and written communication skills.
• Healthcare experience preferred.
• Experience in community engagement and partner relationships.
• Knowledge of Medicaid products preferred.
• Experience in sponsorship management is ideal.

Responsibilities

• Conduct member outreach and education programs including coordination and creation of member materials
• Assist in design, review and revision of health-related materials distributed to members
• Participate in community events and coordinate booth setup at sponsored events
• Assist with presentations to community and members on benefits, services available, and health topics
• Ensure the completion of monthly outreach calendars by regional outreach staff for all service areas
• Serve as a contact for community agencies, businesses, fundraisers, community events etc.
• Ability to travel 75% including evenings and weekends

Skills

Public relations

Marketing

Customer service

Verbal communication

Written communication

Community engagement

Event planning

Sponsorship management

Medicaid knowledge

Education

High school diploma or equivalent

Job description

Centene's Managed Health Services in Indianapolis seeks a marketing and communications professional to plan and evaluate state-wide programs, focusing on outreach, education, and community partnerships. You will design and review member materials, coordinate events, and present health topics to members, collaborating with multiple departments to address concerns and feedback.

The role requires residency near Indianapolis, 2+ years in PR/marketing or customer service, and a willingness to travel