Community Outreach & Engagement Representative - Entry Level

GEM; Fairfax (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

GEM in Fairfax, VA is seeking a Community Outreach & Engagement Representative who enjoys connecting with people and delivering a positive experience at every interaction.

You will represent campaigns, initiate conversations, explain information, and support on-site activations. The role emphasizes clear communication, active listening, and building rapport with community members while working with a collaborative team.

Qualifications

• Strong verbal communication and listening skills.
• Positive, professional, customer-focused approach.
• Comfort speaking with people from diverse backgrounds.
• Good time management, organization, and follow-through.
• Willingness to receive feedback and work toward shared goals.
• Experience in customer service or public-facing roles is helpful but not required.

Responsibilities

• Represent campaigns and convey messages to community members.
• Initiate friendly conversations with the public.
• Explain campaign information and answer general questions.
• Support on-site activations and promotional activities.
• Build rapport through active listening and professional conduct.
• Coordinate daily activities with teammates and track progress.
• Maintain accurate activity records and provide feedback.

Skills

Verbal communication

Public speaking

Customer-focused

Time management

Adaptability

Job description

GEM creates opportunities for brands and organizations to connect with local communities through face-to-face outreach, awareness campaigns, and community engagement.

We are seeking a Community Outreach & Engagement Representative who enjoys connecting with people, communicating information clearly, and helping deliver a positive experience at every interaction.

This is an opportunity for someone who wants to strengthen their communication skills, gain practical outreach experience, and contribute to collaborative marketing campaigns.

Key Responsibilities

• Represent assigned campaigns and communicate their messages to members of the community.
• Initiate friendly, respectful conversations with members of the public.
• Explain campaign information, answer general questions, and direct inquiries appropriately.
• Support community outreach initiatives, promotional activities, and on-site activations.
• Build rapport through active listening, clear communication, and professional conduct.
• Work alongside campaign teammates to coordinate daily activities and achieve established objectives.
• Maintain accurate activity records and provide feedback to supervisors.
• Participate in coaching and training to improve communication and outreach effectiveness.

Qualifications

• Strong verbal communication and listening skills.
• A positive, professional, and customer-focused approach.
• Comfort speaking with people from different backgrounds.
• Good time management, organization, and follow-through.
• Willingness to receive feedback and work toward shared goals.
• Previous experience in customer service, hospitality, retail, sales, public-facing roles, or community engagement is helpful but not essential.

We welcome applicants who are early in their careers and can demonstrate reliability, initiative, and a genuine interest in working with people.

Why Consider GEM?

• Develop transferable skills in communication, outreach, and relationship-building.
• Gain practical experience supporting live campaigns and community-facing initiatives.
• Work collaboratively with experienced teammates and team leaders.
• Receive role-related training and feedback.
• Build a foundation for future opportunities in marketing, client engagement, and team leadership, where available.