Community Outreach Coordinator

Fleet Feet; Village of Bronxville (NY); On-site; USD 80,000 - 100,000; Part time

Job summary

An established industry player is seeking a Community Outreach Coordinator to enhance relationships within the running community and drive customer engagement. This role is pivotal in supporting store leadership to achieve sales objectives while ensuring a high-quality customer experience. The ideal candidate will thrive in a dynamic environment, managing events and collaborating across teams. With a focus on community involvement and inclusivity, this position offers exciting professional development opportunities and a vibrant team atmosphere. If you are passionate about running and community service, this is the perfect opportunity for you!

Benefits

High energy and fun atmosphere

Training and advancement opportunities

401(k) Retirement Plan with employer matching

Community involvement activities

Training Program and Product Discounts

Mentorship program

Monthly learning opportunities

Qualifications

• Passion for Fleet Feet’s mission and ability to communicate its value.
• Outstanding communication skills with diverse audiences.
• Experience with community involvement and outreach.

Responsibilities

• Develop relationships with community organizations and running groups.
• Collaborate with store leadership for in-store events.
• Work on the floor fitting customers and marketing events.

Skills

Outstanding communication skills

Ability to multitask

Flexibility and adaptability

Knowledge of Microsoft Office

Experience with Run Specialty

Tools

Canva

GoogleSuite

Job description

Overview

The Community Outreach Coordinator of a store location focuses on building relationships within our current running community as well as reaching new running and fitness communities in our surrounding area. This position supports store leadership in retaining our customer base, achieving sales objectives, and acquiring new customers. This position allows you to work collaboratively with Store Management and Staff, various departments of the Fleet Feet Store Support Team, and the local community. The person in this role is also expected to work on the floor fitting customers on a regular basis in order to maintain a connection to the customer experience, to receive feedback from customers directly, and to partner with colleagues to market upcoming events.

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 270 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.

*Internal candidate has been identified for this position

Responsibilities

Marketing and Outreach

• Develop and strengthen relationships with diverse community organizations, running groups, and other stakeholders

• Collaborate with store leadership to manage events that drive in-store sales
• Regularly collaborate with regional Marketing point of contact from Fleet Feet Store Support Team to ensure alignment with broader company objectives
• Adhere to all Fleet Feet Brand Standards and Guidelines
• Manage website and social media content utilizing resources and materials provided by Fleet Feet for local events that appeal to a diverse population

Outfitting

• Regularly work floor shifts and serve customers using the most current Fleet Feet outfitting experience
• Communicate to all staff about upcoming events and ensure they are confident in marketing upcoming events to customers
• Provide support to the Retail Experience Manager during floor shifts and be a positive role model for coworkers

Qualifications

• Passion for Fleet Feet’s mission and the ability to effectively communicate the value that Fleet Feet adds to the community
• Outstanding communication skills in multiple environments and with a range of audiences (internal and external)
• Ability to multitask, prioritize, and make efficient decisions independently and collaboratively
• Flexible and adaptable; Ability to work a flexible schedule which can include weekends and some holidays
• Working knowledge of Microsoft Office, Canva, and the GoogleSuite
• Experience with Run Specialty or working within the running community experience
• Connections to the local community

Perks:

• Part of a large organization that acts small.
• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Exciting professional development opportunities, including a mentorship program, talent development initiatives, employee resource groups, a monthly learning opportunities on diverse topics.
• 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores)
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members
• Check out our Fleet Feet Benefits Summary for full-time employees averaging 30+ hours/week at company-owned stores
• Starting at $16.50/hr depending on experience.

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value inclusivity in our hiring practices, our culture, and our engagement with the community.

Additional Requirements - Hours of work for this position are approximately 40+ hours per week. Position requires moving around for periods of 2-4 hours without a rest break, and task sequencing and the completion of complex administrative responsibilities. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces. Position is under minimum levels of day-to-day supervision. Some travel may be required for meetings, training or conferences.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.