Community Outreach Coordinator

Fleet Feet Sports; New York, Village of Bronxville (NY, NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Ein innovatives Einzelhandelsunternehmen sucht einen Community Outreach Coordinator, um Beziehungen innerhalb der Laufgemeinschaft zu stärken und neue Kunden zu gewinnen. In dieser dynamischen Rolle arbeiten Sie eng mit dem Filialmanagement zusammen, um Veranstaltungen zu organisieren, die den Umsatz steigern, und die Kundenbindung zu fördern. Sie werden auch aktiv auf der Verkaufsfläche arbeiten, um direkten Kontakt zu den Kunden zu pflegen und deren Feedback zu erhalten. Wenn Sie eine Leidenschaft für Fitness und Community haben und in einem energiegeladenen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Hohe Energie und Spaßatmosphäre

Schulungs- und Aufstiegsmöglichkeiten

Mentorship-Programm

401(k) Rentenplan mit Arbeitgeberbeiträgen

Gemeinschaftsengagement und Serviceaktivitäten

Produktangebote und Rabatte

Leidenschaftliche Teamkollegen

Qualifications

• Leidenschaft für die Mission von Fleet Feet und Fähigkeit zur effektiven Kommunikation.
• Hervorragende Kommunikationsfähigkeiten in verschiedenen Umgebungen.
• Fähigkeit, mehrere Aufgaben gleichzeitig zu bewältigen und Entscheidungen zu treffen.

Responsibilities

• Entwicklung und Stärkung von Beziehungen zu Gemeinschaftsorganisationen.
• Zusammenarbeit mit dem Filialmanagement zur Durchführung von Veranstaltungen.
• Regelmäßige Kundenbetreuung und Unterstützung während der Schichten.

Skills

Kommunikationsfähigkeiten

Multitasking

Flexibilität

Microsoft Office

Canva

GoogleSuite

Kenntnisse der Laufgemeinschaft

Beziehungen zur lokalen Gemeinschaft

Tools

Microsoft Office

Canva

GoogleSuite

Job description

Overview

The Community Outreach Coordinator of a store location focuses on building relationships within our current running community as well as reaching new running and fitness communities in our surrounding area. This position supports store leadership in retaining our customer base, achieving sales objectives, and acquiring new customers. This position allows you to work collaboratively with Store Management and Staff, various departments of the Fleet Feet Store Support Team, and the local community. The person in this role is also expected to work on the floor fitting customers on a regular basis in order to maintain a connection to the customer experience, to receive feedback from customers directly, and to partner with colleagues to market upcoming events.

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 270 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.

*Internal candidate has been identified for this position

Responsibilities

Marketing and Outreach

• Develop and strengthen relationships with diverse community organizations, running groups, and other stakeholders

• Collaborate with store leadership to manage events that drive in-store sales
• Regularly collaborate with regional Marketing point of contact from Fleet Feet Store Support Team to ensure alignment with broader company objectives
• Adhere to all Fleet Feet Brand Standards and Guidelines
• Manage website and social media content utilizing resources and materials provided by Fleet Feet for local events that appeal to a diverse population

Outfitting

• Regularly work floor shifts and serve customers using the most current Fleet Feet outfitting experience
• Communicate to all staff about upcoming events and ensure they are confident in marketing upcoming events to customers
• Provide support to the Retail Experience Manager during floor shifts and be a positive role model for coworkers

Qualifications

• Passion for Fleet Feet’s mission and the ability to effectively communicate the value that Fleet Feet adds to the community
• Outstanding communication skills in multiple environments and with a range of audiences (internal and external)
• Ability to multitask, prioritize, and make efficient decisions independently and collaboratively
• Flexible and adaptable; Ability to work a flexible schedule which can include weekends and some holidays
• Working knowledge of Microsoft Office, Canva, and the GoogleSuite
• Experience with Run Specialty or working within the running community experience
• Connections to the local community

Perks:

• Part of a large organization that acts small.
• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Exciting professional development opportunities, including a mentorship program, talent development initiatives, employee resource groups, a monthly learning opportunities on diverse topics.
• 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores)
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members
• Check out our Fleet Feet Benefits Summary for full-time employees averaging 30+ hours/week at company-owned stores
• Starting at $16.50/hr depending on experience.

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value inclusivity in our hiring practices, our culture, and our engagement with the community.

Additional Requirements - Hours of work for this position are approximately 40+ hours per week. Position requires moving around for periods of 2-4 hours without a rest break, and task sequencing and the completion of complex administrative responsibilities. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces. Position is under minimum levels of day-to-day supervision. Some travel may be required for meetings, training or conferences.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.