Community Outreach Coordinator

AECOM; New York (NY); On-site; USD 85,000 - 100,000; Full time

Job summary

AECOM in New York, NY is seeking a Community Outreach Coordinator to plan and coordinate outreach across NYCHA developments. You will work with resident associations and stakeholders to ensure timely notification and input on relocation, design and construction aspects.

Ideal candidates have a BA/BS or equivalent, US citizenship, and 2+ years of engagement with disadvantaged populations, with strong written and verbal communication and knowledge of NYC public housing.

Qualifications

• BA/BS or equivalent experience.
• US citizenship required.
• 2+ years engagement with disadvantaged populations.
• Clear written and verbal communication; diplomatic when needed.
• Knowledge of NYC public housing and stakeholder strategies.
• Experience around construction sites; procurement and design knowledge.
• Proficiency in MS Office, e-Builder, and Adobe Creative Suite.

Responsibilities

• Plan and execute multi-stakeholder meetings per engagement plan across Pre-Planning/Procurement, Design/Relocation and Construction.
• Coordinate and provide regular communication to questions and concerns from residents.
• Engage residents via phone calls, flyers/brochures, and door-to-door canvassing.
• Schedule regular updates to tenants, associations, and residents.
• Present at meetings and workshops.
• Solicit updates from construction, relocation, and other teams for resident sharing.
• Ensure materials are informative, easily digestible, and translated.

Skills

Communication skills

Stakeholder engagement

Project coordination

Education

BA/BS or equivalent

Tools

Microsoft Office

e-Builder

Adobe Creative Suite

Project management software

Job description

Company Description

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking Community Outreach Coordinator based in New York, New York office.

The role of the Community Coordinator (CC) is to plan and coordinate outreach processes and activities related to planning, design, relocation, construction, and other areas at specific New York City Housing Authority (NYCHA) Developments. This role will work closely with resident associations, stakeholders to ensure proper notification of program status, seeing resident input in key areas daily, and will aid with briefings on relocation, construction, and other aspects of the program.

Responsibilities of this role include, but are not limited to, the following:

• Plan and execute multi stakeholder meetings per established engagement plan related to Project Pre-Planning/Procurement, Design/Relocation and Construction
• Coordinate and provide regular communication to questions and concerns raised by residents.
• Resident engagement will include phone calls, distributing flyers/brochures and door-to-door canvassing.
• Schedule regular updates to stakeholders, Tenant Association, and residents
• Present at meetings and workshops
• Solicit updates from the construction, relocation, and other teams to share and present to the residents.
• Ensure materials are informative, easily digestible, and translated.

Qualifications

Minimum Requirements:

• BA/BS + None or demonstrated equivalency of experience and/or education.
• Due to the nature of the job, U.S. citizenship is required.

Preferred Requirements

• Two plus years of demonstrated engagement skills with disadvantaged populations.
• Demonstrated ability to communicate clearly, both written and verbal, and the ability to communicate diplomatically while remaining focused on the agency’s goals and priorities.
• Knowledge of New York City public housing, stakeholder engagement strategies, working with city/state/federal elected officials, and working with disadvantaged and non-English speaking populations.
• Experience working in and around construction sites: basic knowledge of phase of construction, procurement, design, and key terminology in the construction industry.
• Proficiency in Microsoft Office applications (including Excel, PowerPoint, and Project), e- Builder construction project management software, and graphic design software (e.g., Adobe Creative Suite).

Additional Information

• Sponsorship for US employment authorization is not available now or in the future for this position.
• Relocation is not available for this position.
• Must be able to work in evenings or on weekends as needed, to perform outreach activities or staff public meetings.
• THIS POSTING IS FOR A CURRENT VACANCY, AND AECOM INTENDS TO FILL THIS POSITION NO SOONER THAN FEBRUARY 27th 2027

AECOM is committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

Offered rate of compensation will be based on individual education, qualifications, experience, and work location. The range for this position is $85000 to $100000.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees.

Depending on your employment status, AECOM benefits may include:

• medical
• dental
• vision
• life
• AD&D
• disability benefits
• paid time off
• leaves of absences
• voluntary benefits
• perks
• flexible work options
• well-being resources
• employee assistance program
• business travel insurance
• service recognition awards
• retirement savings plan
• employee stock purchase plan

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.