Community Outreach Coordinator

Helpful Hearts Health Services Inc; Maryland; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Competitive salary

401(k)

401(k) matching

Mileage reimbursement or gas card

Flexible work from home options

Job summary

A community care organization in Maryland is looking for a passionate Community Outreach Coordinator to enhance its impact. The role involves developing relationships with service coordinators, families, and community partners. Responsibilities include organizing events, marketing strategies, and improving outreach efforts. Candidates should have a relevant degree and experience in outreach or marketing within the human services sector. This full-time position offers a competitive salary, performance-based bonuses, and flexible work options.

Qualifications

• Degree or equivalent in relevant field.
• Experience in outreach or marketing in healthcare or human services.
• Passionate about supporting individuals with developmental disabilities.

Responsibilities

• Develop relationships with stakeholders like service coordinators and families.
• Represent agency at community events to promote services.
• Organize webinars and outreach events to educate about the agency.
• Act as the primary point of contact for outreach-related inquiries and referrals.
• Make calls and send emails to share information about services; develop and execute marketing strategies including social media campaigns.
• Collaborate to create outreach materials such as brochures, presentations, and newsletters; maintain a professional social media presence.
• Track and analyze referral sources and outreach efforts; identify new partnership opportunities.
• Work with leadership to refine outreach strategies and maintain visibility in the community.

Skills

Relationship-building

Communication

Networking

Organizational skills

Independent work

Event coordination

Social media

CRM

Email marketing

Independent work

Travel MD

Education

Bachelor's degree in social services, marketing, communications, or business

Equivalent relevant experience

Tools

Email marketing tools

CRM systems

Social media platforms

Job description

Benefits

• Bonus based on performance
• Opportunity for advancement
• Competitive salary
• 401(k)
• 401(k) matching

Job Summary

Helpful Hearts Health Services Inc. is seeking a passionate and impact-driven Community Outreach Coordinator to grow our presence and impact across Maryland, ensuring more individuals with developmental disabilities have access to the support and opportunities they deserve. This role combines outreach, marketing, business development, and partnerships — building strong relationships with Service Coordinators, families, schools, hospitals, and community partners to promote our services, mission, and increase referrals.

Key Responsibilities

Community Engagement & Outreach

• Develop and nurture relationships with service coordinators, families, social workers, hospitals, advocacy groups, and other stakeholders.
• Represent the agency at community events, conferences, and networking meetings to promote services and build awareness.
• Organize webinars, informational sessions, and outreach events to educate stakeholders about the agency’s mission and programs.
• Act as the primary point of contact for outreach-related inquiries and referrals.

Marketing & Communications

• Make calls and send emails to service coordinators, social workers, hospitals, community partners, and families to share information about services.
• Develop and execute marketing strategies, including social media engagement, email campaigns, and flyer distribution.
• Collaborate with the internal team to create compelling outreach materials such as brochures, presentations, and newsletters that communicate our unique approach and commitment to individuals with IDD.
• Maintain a consistent and professional presence on social media and other digital platforms.

Business Development & Growth

• Track and analyze referral sources and outreach efforts, ensuring follow-ups with potential partners and families.
• Identify new partnership opportunities with other providers, advocacy organizations, and local businesses.
• Maintain outreach and referral data, generating reports to assess the effectiveness of engagement strategies.
• Work closely with leadership to improve outreach strategies and ensure the agency remains visible in the community.

Qualifications & Requirements

• Bachelor’s degree in social services, Marketing, Communications, Business, or related field — or equivalent relevant experience.
• Valid drivers license with clean driving record.
• Strong follow-through, and ability to work independently.
• Passionate about supporting individuals with developmental disabilities and advocating for community inclusion.
• Experience in outreach, marketing, or business development within the healthcare, disability services, or human services sector is preferred.
• Strong relationship-building, communication, and networking skills.
• Ability to organize and coordinate events, webinars, and community engagements effectively.
• Proficiency in email marketing tools, CRM systems, and social media platforms is a plus.
• Highly organized, self-motivated, and proactive in outreach efforts.
• Comfortable making outreach calls and sending follow-up emails.
• Knowledge of Maryland’s DDA system is a plus.
• Willingness to travel within Maryland and occasionally work evenings or weekends for community events.

Position Details

• Job Type: Full-time
• Location: (Office+Field) Field-based across Maryland with some office responsibilities
• Reports To: CEO, Director of Operations

Compensation

Competitive salary based on experience, with performance-based incentives + mileage reimbursement or gas card. At Helpful Hearts, we believe in rewarding impact — as our agency grows, so do opportunities for professional advancement and increased compensation.

Flexible work from home options available.