Community Outreach and Intervention Specialist – Full Time

Center for Victims; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee Health, Dental and Vision Benefits

15 Paid Holidays

Short-Term Disability and Life Insurance

Retirement Plan

Employee Assistance Program

Job summary

Center for Victims is seeking a dedicated Community Outreach and Intervention Specialist to provide crisis counseling and support following incidents of violence. This full-time role is focused on serving residents of the Housing Authority of Pittsburgh and involves direct community engagement and training.

The ideal candidate should possess a Bachelor’s degree, experience in social services, and strong crisis intervention skills. Competitive benefits include health, dental, retirement plans, and paid holidays.

Qualifications

• Experience in victim services, criminal court systems, or community crisis response preferred.
• Must be able to obtain Act 33, Act 34, and FBI clearances.
• Strong problem-solving skills and ability to work collaboratively with diverse groups.

Responsibilities

• Provide crisis counseling and intervention services following incidents of community and gun violence.
• Respond to referrals from the Housing Authority of the City of Pittsburgh and provide on-site intervention.
• Facilitate communication among impacted family and community systems to promote healing.

Skills

Trauma-informed care

Crisis intervention

Conflict resolution

Communication skills

Organizational skills

Education

Bachelor’s degree in social work, human services, criminal justice, or related field

Tools

Microsoft Office Suite

Job description

Community Outreach and Intervention Specialist – Full Time

— May 27, 2026

Center for Victims (CV) is announcing a position opening. Have you recently earned a degree and are looking to gain skills, work experience and professional development? Are you a seasoned professional looking to make an even bigger impact? We invite you to join us today!

POSITION: COMMUNITY OUTREACH & INTERVENTION SPECIALIST(HACP)

CV is seeking an enthusiastic and detail-oriented Community Outreach & Intervention Specialist to join our team!

The Community Outreach & Intervention Specialist provides crisis counseling and intervention services following incidents of community and gun violence affecting individuals, families, and the broader community. This role focuses on serving residents within the Housing Authority of the City of Pittsburgh (HACP), with responsibility for coordinating timely intervention and support services.

Services may be provided in homes, schools, community locations, CV offices, or via phone. The position supports individuals and families in processing trauma, complicated loss, grief responses, and preparation for court or criminal justice proceedings. A key focus includes facilitating communication and connection among impacted family and community systems to promote healing and stability.

Responsibilities:

• Responds to referrals from HACP and provides on-site intervention.
• Provides an assessment of needs unique to each response.
• Visits HACP sites on a regular basis for disseminating program information to residents and staff.
• Provides training and education and outreach programs on intimate partner violence, sexual assault, the impact of trauma as well as prevention and safety planning to Housing Authority audiences (residents and staff).
• Utilizes conflict resolution and crisis intervention skills to obtain necessary information from participants to ensure effective referrals and resources.
• Assists in completing intakes for mediation and conflict resolution services.
• Participates in pre‑mediation meetings.
• Assists in facilitating constructive dialogues/mediations with individuals, families and community groups.
• Ensures the confidentiality of all client communications.
• Participates as an active member in staff meetings, trainings and in‑services.
• Participates as a member of community crisis teams as needed.
• Provides timely and accurate data regarding client demographics, service plans, and staff efforts utilizing CV established data collection and reporting systems.
• Tracks and maintains database of referrals and final dispositions.
• Writes timely and succinct disposition reports for each intervention.
• Contributes to monthly reporting.
• Researches, networks with, and develops community resources including but not limited to drug and alcohol, community mental health, school truancy, family counseling and job readiness programs.

Qualifications:

• Bachelor’s degree or equivalent experience in social work, human services, criminal justice, or related field.
• Experience in victim services, criminal court systems, or community crisis response preferred.
• Strong understanding of trauma‑informed care, crisis intervention, mediation, and conflict resolution.
• Proficiency in Microsoft Office Suite.
• Strong organizational skills with the ability to prioritize and manage multiple deadlines in a fast‑paced environment.
• Excellent oral and written communication skills.
• Strong problem‑solving skills and ability to work collaboratively with diverse groups.
• Demonstrated commitment to CV’s mission and ability to work in a culturally diverse environment with sensitivity and professionalism.
• Must be able to obtain Act 33, Act 34, and FBI clearances.

CV offers the following benefit package for full‑time staff:

• Employee Health, Dental and Vision Benefits
• 15 Paid Holidays
• Short‑Term Disability and Life Insurance
• Retirement Plan
• Employee Assistance Program
• Opportunity for employee reimbursements for mileage, parking and cell phone usage (position dependent)
• Opportunity to apply for PSLF Program (Paid Student Loan Forgiveness Program) for your work with a non‑profit

CV is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, genetic information, pregnancy, marital status, parent status, veteran status, political affiliation or other factor protected by law. CV complies with the affirmative action requirements and the Americans with Disabilities Act regarding reasonable accommodation for qualified employees with a disability.

• 3433 East Carson Street
  Pittsburgh, PA 15203